Who we are:
At CloudBlue, we’re changing the way the world does business. CloudBlue, the world’s largest cloud platform provider, powers marketplaces with a total of 30 million seats globally. We offer the energy of a start-up with the resources and backing a multi-billion corporation: Ingram Micro.
We’re helping businesses transform and grow into their future without limitations.
Our values illustrate why we are one of the best places to work:
We’re an ambitious and hard-working team that runs fast, cuts through ambiguity and courageously takes risks. At CloudBlue, we constantly innovate and follow a customer-first approach, which requires flexibility and adaptability. Learn more about our team and how we are leading the XaaS revolution.
Our ideal candidate is a strong experienced professional with leadership behavior and technical background, who enjoys playing a key role in between technical support and R&D with a goal and focus to customer success. Proven ability to collaborate with both technical and business people, understanding their environment and priorities and finding win-win solutions.
As a Technical Support Engineer in R&D department, you will be responsible for initial technical investigation and driving of escalations from the start till full resolution and delivery.
Experience in troubleshooting of linux-based systems, Software Quality Assurance, Analytics, or equivalent is required.
You will work both with R&D and Support team to identify knowledge and quality gaps, propose solutions and get commitments on fixing of recurring problems.
Our Hybrid Work Program is now live for our office associates. As part of this approach, we will host most of our interviews on-site, but some interviews maybe conducted virtually over the phone or through video. As a part of our COVID-19 Safety measures, we will be requesting information around your vaccination status, if you are hired as an Ingram Micro/Ingram Micro Cloud associate.
Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.