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Internal Program Communications Manager

This job posting is no longer active.

Williamsville, NY, Vereinigte Staaten von Amerika
Job-ID: 58606



Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions, and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

The Internal Program Communication Manager is responsible for creating and publishing compelling content in support of ongoing programs that are designed to improve overall productivity, supporting the teams' goals and objectives. As a collaborative member of the Global Business Process team, this position will work toward program and project strategies and goals, including the development of internal communications channels. The Internal Program Communication Manager will create communication plans and various communications materials. This position will manage communications for projects from start to finish, make recommendations and develop content, and will coordinate with internal partners and other departments as needed.

Position Summary: (This is a Hybrid role, 2 days a week required in office - Williamsville, NY) 

We are looking for a talented individual to join our team with a focus on communications to support ongoing programs. This position will have the opportunity to interact with business leaders and subject matter experts to gain a better and more detailed understanding of how the business operates.


Your role: 

  • Develop, manage and implement specific communication strategies and plans using OCM methodologies to support change initiatives
  • Identify and assess communication needs and channels, by conducting a thorough evaluation of existing program communications and consultation with system subject matter experts
  • Develop, write, and manage content for multiple mediums including program/project updates, program newsletters, video scripts, presentations, and other program messaging needs.
  • Track and assess communications; report progress, issues, and risk management, and communicate obstacles and opportunities for a resolution to the Project Manager/Lead.
  • Utilize a wide variety of communication methods and mediums, based on internal stakeholder needs (e.g., email, Yammer, Teams, Digital Signage, etc.)
  • Identify change management and project issues related to communications as they arise; prepare recommendations to address the issue in a timely manner and implement them as appropriate
  • Ensure communication plans follow accepted project management practices in accordance with the guidelines of the PMO including that it is managed within scope, timelines, and budget
  • Monitor and evaluate each communication plan’s effectiveness, success and ROI periodically and report to appropriate stakeholders.
  • Work and consult with Marketing and Corporate Communications on communications as required for executive-level messaging
  • Consult other internal teams for the provision of services not available within the team due to skill and/or resource availability
  • Ensure all communication activities for the initiative are integrated with the change management plan
  • Participate as an active member of the OCM team and act as a change champion advocating for the specific change initiative.


What you bring to the role: 

  • Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Have 3-5 years of working in a Communications role for large-scale ERP transformations and experience designing and delivering instructional courses.
  • Have 2-4 years of experience in creating key communication deliverables which are the basis for enabling digital and business transformations.
  • Demonstrated understanding of basic business processes (Finance and Accounting, Logistics, Operations, Sales, Purchasing/Planning, etc.).
  • Proven project management experience and excellent people management skills.
  • Strong communications skills including exceptional writing ability.
  • Experience in working independently and remotely with Subject Matter Experts.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.  

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.  Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment. 

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.



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