Operations Associate

Description

Operations Associate

About Us
Ingram Micro are proud to be partnered with some of the best-in-class manufacturers within the technology segment; Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel.

As a global expert in technology and supply chain services, Ingram Micro have an integrated and established relationship with our customers - enabling them to operate more efficiently and successfully in the markets they serve.

Be your best, working with the best.

About the Job
An exciting opportunity to join our Operations team on a permanent basis. You will assist with both inbound and outbound stock deliveries, pick and pack items from our vast product line to complete customers orders accurately and within agreed SLA’s

Working hours are Monday - Friday, either 6am - 2pm (earlies) OR 2:30pm - 10:30pm(lates). You will be committed to one schedule - no shifts work.

What you can expect to be getting up to as an Operations Associate;

• Accurately pick stock and scan serial numbers, ensuring the serial number is accurate to the product
• Pick orders according to priority
• Report any defects of the product noticed while packing
• Ensure quality when packing, stacking, labelling, wrapping, and packing the slip attachment
• 100% customer experience at forefront of mind
• Propose ideas to improve existing processes
• Adhere to and enforce Operations Security protocol

In order to set you up for success, we are looking for the following skills and experience

• Effective Communicator: You are able to communicate information in a confident and convincing manner, both written and verbally
• Time Management: You are reliable - both personally and with team objectives/targets
• Team Collaborator: You can work across internal and external teams of all levels to proactively support the customer.
• Results Driven: You are focussed on achieving results and have interest in driving customer to their outcomes.
• PC Literate – You can confidently use Microsoft Office suite, specifically Outlook, Word and Excel.

Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

Note: We are unable to consider candidates who don't have the right to work in the UK for this role.