Business Operations Specialist - Bid Desk

Description

About Us

It is no surprise that technology powers the planet. But what might surprise you is that Ingram Micro can reach more than 90% of the global population.

By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What You’ll Do

The Business Operations Specialist - Bid Desk is a combination of administration and customer service roles that focus on bid related sales orders for specific named vendors and providing end to end processing of complex sales orders to ensure that any complex orders within the vendor/s portfolio are completed in a timely and accurate manner to meet customer and vendor SLA’s.

Responsibilities include but not limited to:

• Customer Order Management - Sales order entry and processing order cancellations
• Customer liaison 
• Coordinate Credit release
• Vendor bids
• Customer service
• Generate invoices
• Generating custom reports

What you'll bring

• Comfortable under Pressure
• High Volume Experience
• Strong Attentional to Detail
• Email Etiquette
• Excellent Telephone Manner
• Organizational Skills
• Ability to Work with Limited Supervision
• Understanding of Freight Logistics
• Understanding of Pricing and Margin

What’s On Offer:

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team who like to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Pathways
• Training & Development Opportunities
• Flexible Working Environment
• Competitive Remuneration Package
• Staff Purchase Policy, Benefits Scheme & Birthday Leave
• Wellness programs
• Work from home allowance

#LI-Hybrid

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

At Ingram Micro we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.