Internal Account Manager - Fixed term contract - 12 months

Description

You will……

As an Internal Account Manager for the UK, you will be working in a dynamic team. You will be managing the requirements of the channel partners and build strong relationships within a customer base to sell and promote payment / finance solutions. Developing an excellent rapport and executing on high standards of customer service from quoting to pay out, whilst maintaining and growing revenue and profit.

This position is for 12 to 15 months, covering for a maternity leave, with access to all Ingram Micro advantages and benefits.

The ideal candidate for this opportunity will have…

• Previous experience in asset finance.
• Strong administration and attention to detail.
• Excellent communication and customer skills.
• PC Literate - Including Microsoft Office suite, specifically Outlook, Word and Excel (Level intermediate)
• Work well under pressure and meet deadline.
• Work 3 days from our Milton Keynes UK headquarters office & 2 days from home.

Who you are…..

• Highly self-motivated, individually driven, self-discipline, organized, and focused in conducting sales tasks.
• Work to exceptional standards of quality, efficiency and productivity is essential to providing a good customer service internally and externally and is a key part of the role.

• Provide finance quotes and prepare mid to large ticket quotes.
• Customer Obsessed: Inherently understands customer needs and provides the best customer experience: Reply to requests, follow up and provide training and support.
• Team Collaborator: Work across internal and external teams of all levels to proactively support the customer. You will also have access to the funders portfolio and work closely with Tier 1 Banks and captive OEM funders. 
• Results Driven: Interest in driving customer to their outcomes.
• Effective Communicator: Delivers information in a confident and convincing manner, appropriate to a diverse audience.

Who we are?

Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology™.

Enabling our channel partners and vendors to operate more efficiently and successfully in the markets they serve.

Ingram Micro has invested heavily in setting up Ingram Micro Financial Solutions (IMFS). The IMFS team consists of Business Development (BDM), supporting our customers and vendors, as well as a Solution Development (SDE), responsible for maintaining funder relationships and structuring programs and transactions. The Internal Account Manager will support and work in collaboration with the BDM and the SDE in country.

IMFS works with a wide range of funding partners globally and we are driven by finding the most compelling structure with the most appropriate terms for the solution.  Our funding panel includes OEM captives as well as tier one global banks which allow us to support vendors and partners locally and globally with transparent and flexible financing models. 

With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables channel partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great people, with a complete customer focus.

Benefits:

Holiday Entitlement: 23 Days excluding bank holidays, plus your birthday off and another 2 days will be added once you are in your second year with Ingram Micro.

Pension: Our Pension is with AVIVA – 5% employee contribution & 4 % employer contribution.

Private Medical Contribution: We team with AXA to offer private medical to you or your family. You can opt in or out at any given time. Costings will be displayed within the documents additional to your contract upon this being sent out. 
Life Assurance: Up to x2 of your basic salary.
Additional Benefits; We partner with AON to offer a huge host of discounts and benefits, Staff purchase programme, Dental Plan, Healthcare plan plus cycle to work scheme, eyecare vouchers etc.

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