Platform Engineer, Managed Services - ESP

Description

At CloudBlue, we’re changing the way the world does business. CloudBlue, the world’s largest cloud platform provider, powers marketplaces with a total of 30 million seats globally. We offer the energy of a start-up with the resources and backing a multi-billion corporation: Ingram Micro.

We’re helping businesses transform and grow into their future without limitations.

Our values illustrate why we are one of the best places to work:  

• Our trust in our team
• Our creative engine
• Our strive for excellence
• Our passion and energy

We’re an ambitious and hard-working team that runs fast, cuts through ambiguity and courageously takes risks. At CloudBlue, we constantly innovate and follow a customer-first approach, which requires flexibility and adaptability. Learn more about our team and how we are leading the XaaS revolution.

 Your role:

• Continuously improve operational efficiency by automating manual tasks and processes 
• Actively contribute to internal automation toolset by developing new and improving of existing tools 
• Deploy, configure, maintain and manage customers’ Cloud Platforms and its components 
• Analyze and understand requirements for customers’ requests and implement accordingly 
• Maintain and support developed solutions 
• Collaborate with platform and connectors R&D teams in order report software issues as well as request improvements in order to satisfy customer experience satisfaction 
• Prepare deployment, configuration and process documentation 
• Monitoring of systems’ health and performance, improving monitoring process 
• Support customers by investigating and successfully resolving reported issues  
• Maintain platform security by following established security and data protection procedures, perform security hardening by applying suggested configuration changes   

What you bring to the role:

• Bachelors Degree in Computer Science, Engineering, Business or a related field, or an equivalent combination of education, training, and work experience 
• 5+ years of experience as a System Administrator, Technical Support Engineer, Solutions Engineer or related position 
• Excellent system administration skills 
• Understanding of SDLC 
• Scripting or development experience 
• Good experience in writing script in bash and/or PowerShell 
• Good Linux Server Administration skills – CentOS, Redhat 
• WebServers & Databases – Tomcat, Apache, MSSQL, Azure SQL, PostgreSQL 
• Experience working with IaaS/Cloud services of Azure (preferred), AWS and/or GCP 
• Experience writing and optimizing SQL queries 
• Fluent in English written/verbal communication 
• Core Skills:   
• Deliver results doing what it takes to get things done on time  
• Work autonomously with minimal supervision 
• Clear understanding of cloud technologies and offerings from Azure, AWS and GCP 
• Able to thrive in a fast-paced environment with strong teamwork abilities 
• Demonstrated strong written communication and speaking skills 
• Knowledge of bug tracking and documentation systems such as Jira and Confluence 
• Solid understanding of API concepts and types 
• Understanding of subscription-based services, subscriptions lifecycle and billing concepts 
• Knowledge and understanding of basics of financial terms: orders, AR/AP, credit management 
• Ability to learn and adapt to new services, systems, and technologies in a dynamic technical infrastructure 
• Writing and maintaining technical documentation: technical and process documentation, product requirements documents, feature requests 
• Ability to work in a very fast paced environment and provide significant contributions both individually and as part of a greater team   

Benefits

• Flexible schedule and Hybrid work model ⌚️
• Fridays, summer and Christmas reduced time ⌛️ 
• Tickets Restaurant
• Medical and dental insurance
• Flexible compensation  
• Technical training by department 
• English and Spanish lessons
• Career paths by department 
• Monthly bonus for home electricity
• Free coffee and cold drinks ☕️
• Arcade machine 
• Team building events 
• RSC activities ♻️

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