Descripción
SUMMARY OF RESPONSIBILITIES
- Collaborate with high profile clients and project leads on multiple large projects that span across multiple platforms or ERPs (SAP, IMFirst, Impulse, Shipwire, etc.) and multiple development teams
- advise with compliance knowledge and technical expertise during the requirements gathering process
- Partner cross-functionally to create and provide data and system requirements needed to develop metrics.
- Initiate in delivering business and systems process automation improvements and provide solutions with primary objective to increase efficiencies, accuracies and productivity.
- capture feature/function information at varying levels and document them in a requirements management tool (BRDs, JIRA, etc.)
- Create test cases and provide UAT results
- Develops key performance metrics and dashboards and presentations to help drive key business decision-making and provide data-driven improvement recommendations through data mining and analyses.
- Detailed monthly reports along with occasional ad hoc reporting will be required
- Resolve issues and bug reports raised by users in a timely manner.
- Enhance scripts/applications based on additional new requirements.
- Produce technical design as required. Create and maintain documentations to provide a comprehensive understanding of scripts/applications.
- Manage meetings with internal stakeholders and external clients.
- Provide timely updates on different phases of the project.
- Education: Bachelor's degree.
- Experience: Previous analytical experience required.
- Excellent interpersonal, verbal and written communication skills
- A complex level of knowledge of the MS office Suite, including:
- MS Excel – writing macros, developing formulas, using functions such as pivot and lookup tables
- MS Access – multi-table queries, report generation, macros, forms (preferred)
- General knowledge in MS Outlook, Word, Power Point.
- Experience with Query Languages (SQL, Python) recommended
- Working knowledge with Magellan or other Business Intelligence software, creating queries and report generation is a plus
- Familiarity with ERP system such as SAP/GTS, or other Trade Compliance systems and tools is a plus.
- Ability to analyze and interpret statistical reports.
- Time management, prioritization, and organizational skills; ability to prioritize among demanding and sometimes conflicting requirements.
- Attention to detail and data integrity; with high level of diligence and professionalism
- Willing to work in night shift
- Hybrid work set-up