Ingram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology. We are on a path to transform Ingram Micro into a global Digital Platform Business. Our strategy is focused on three main users (Customer, Associate, Vendor) of our Xvantage™ Digital Platform.
This is a unique long term global investment for Ingram Micro. The scope of Business Transformation is broad, cross functional and throughout all levels of the organization. It requires defining priority opportunities with high level of organizational impact within manageable levels of investments that generate an optimal return.
To support the transformation and ongoing optimization in EMEA, Ingram Micro is creating a Digital Operations organization at regional level. This organization will support country transformations in 30 countries. The organization will support onboarding, go live and further commercialization of the platform with a focus on business, working side by side with support on the more technical side delivered by the Business Transformation Office and IT.
The Associate Platform Manager - EMEA will be a key role within in the Digital Operations EMEA team. The role will take the lead to maximize adoption, utilization, and monetization of the Xvantage for Associate platform by driving expansion of all its dimensions: geographic coverage, associate onboarding, business functions coverage, functionality development and the roll out of best practices and programs specific to the platform in EMEA.
This leader will have a focus on business readiness and commercial outcome, engaging with local business leads, technical focused colleagues that work on the platform implementation and improvements. This leader prepares the business of the 30 countries in the EMEA for the associate platform onboarding, supports during the go-live and ramp up phase. Several so-called “Engines” will be assigned to the role. An “Engine” is a global managed set of automations and integrations to deliver a main business function.
Once the platform is live, the Associate Platform Manager - EMEA will remain in close contact with major stakeholders at global and local level. The role will head up the Associate Platform EMEA community and owns the EMEA level business plan as it relates to the Xvantage for Associates and assigned Engines. At an ongoing basis, this leader will proactively drive and own an EMEA wide aligned plan to grow monetization. The role reports into the Digital Operations Director EMEA.
The Associate Platform Manager - EMEA enjoys being a central point in the organization, bridging global, regional, local and business to technology. The person builds strong networks and relationships with stakeholders in Ingram Micro and in associate and all the different business functions they represent. We look for an experienced change agent who can distill and align business needs and transform those into cross-functional programs to deliver best-in-class experience for our associates and translates this into a monetary impact.
The candidate will exhibit demonstratable experience and skill in managing programs and projects, by providing clarity on overall direction, while managing progress to identified milestones, organization and results required in a consistent fashion. The nature of the role will require both project management and business development orientation.
Key responsibilities of this role include:
milestone management, and key contributor coordination with local business.