Partner Operations Manager

Description

Ingram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology®. We are an integral part of the technology ecosystem, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates. 

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture. 

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Your role: 

• Analyze, define, and develop the organization's business process methods and practices.
• Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals.
• Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements.
• Partner with business process owners and management on strategic initiatives.
• Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis.
• Research industry trends for application of process improvement techniques and best practices.
• May train key users on new processes.

What you bring to the role:

• Organization skills, knowledge of systems and connectivity, process mapping, project planning, executive communication skills.
• Understanding Cisco’s IT needs, Operational Strategy, Project Planning, Trouble Shooting Systems
• Seasoned professional individual contributor.
• Works independently with limited supervision.
• May manager projects/processes.
• Coaches and reviews the work of lower level professionals.
• Problems faced are difficult and often complex.
• Influences others regarding policies, practices and procedures.
• Provides solutions to a variety of complex technical and business matters.
• Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity.
• May assist more junior staff members with aspects of their job.
• Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization.
• Generally free to determine work priorities based on general direction from managers.
• Specialist in technical or business skills. Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.
• Four year college degree (or additional relevant experience in a related field).
• Minimum 5 years functional experience including a minimum of 3 years specific experience.
• Ability to make significant contribution to processes and systems. 

* This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties. 

* Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status. 

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.  Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.  

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions. 

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  

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