Operations Manager

Description

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro’s Integrated Solutions Group is looking for an Operations Manager to join their team. The Operations Manager role is a member of our Integration Services Operations team. The work is done in a discrete manufacturing facility where we create consumer end user computing appliances and enterprise datacenter solutions.

The schedule for this role is Monday – Friday 7:00 AM to 3:30 PM; 100% onsite with no “remote” option.

What you will be doing:

• Lead and manage a team of SAP Planners and Processors and Quality Assurance associates by directing and prioritizing workflow and ensuring frequent communication with the team
• Responsible for ensuring compliance with operating procedures and processes and policies and ensuring the execution of daily operational plans and strategies successfully
• Drive accountability through methods that promote associate excellence with consistent and fair feedback through coaching and corrective action
• Oversees transaction processes of customer solutions and related reporting in accordance with established procedure
• Coordinates with production team members and engineering team to maximize and optimize shop floor throughput whilst maintaining quality and providing reporting
• Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment
• Ensure policies, practices and procedures are understood and followed by direct reports
• Manage SAP Planning and Processing team and Quality Assurance team in an organization characterized by strict process controls and strict quality assurance
• Contribute to the development of processes and procedures and ensure that employees operate within these guidelines
• Can make exceptions to some but not all processes and procedures based upon thorough knowledge of department processes
• Primary escalation point of contact to resolve issues elevated by planning, processing and quality team associates
• Lead through methods that create and sustain a positive workplace culture focused on results, productivity, quality, safety, respect, diversity and inclusion
• Collaborate with the leadership team of supervisors, managers, and professionals
• Communication and escalation with management regarding customer orders
• Independently acquire additional skills to maintain technical competencies

What you bring to the role:

• Bachelor’s degree required; Master's degree preferred
• Minimum of 3 years’ experience in manufacturing, technology, or distribution
• Minimum of 3 years of leadership, supervisory experience 
• Previous experience in a manufacturing or production work environment preferred
• Must be able to effectively communicate verbally and in writing with other employees
• Ability to operate in a fast-paced environment that requires adaptability, high level of initiative and problem-solving skills

 What you can expect from us:

• Comprehensive training
• Opportunity to begin a long-term career with unlimited growth and advancement with a stable and growing organization!!!
• Medical, vision, dental insurance – we even have options for your pets!
• 401k with employer match
• Tuition reimbursement
• Paid vacation days and sick days

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

Salary Range:

Ingram Micro has different annual base pay ranges for each work location and salary grade within the United States. This practice allows us to pay employees competitively and consistently in different geographic markets.

Position Grade: 10

Primary Location: Texas 

Salary Range :   US Salary Guide (ingrammicro.com)

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.  Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.  

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not – and will not – tolerate these actions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
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