Change Management Principal

Description

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Location: We have the role posted in several markets because the candidate can reside in one of the following areas: Scottsdale - AZ, Buffalo- NY, Irvine - CA and Greer - SC.

The Change Management Principle is responsible for working with business leaders to drive standardization and adoption of new processes and tools across Ingram Micro. This role is responsible for ensuring Ingram Micro projects and change initiatives are on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change – including changes to business processes, systems and technology. The primary responsibility will be leading, creating, implementing, and monitoring change management strategies and communication plans that maximize employee adoption and usage and minimize resistance.

• Integration of change management activities into all planned changes to ensure smooth transition and adoption
• Support change management through implementation phase of project
• Execute the OCM plan and prioritization of activities set by the change management leader
• Help change management leader track accountabilities of the rest of the team
• Oversee implementation of an effective and efficient communications plan
• Collaborate with the Change Management Trainers on the implementation of training material and workshops.
• Facilitate and document business requirements, provide input on process maps, drives test and implementation strategies.
• Conducts (Virtual and in-person) trainings to help users understand changes across various global geographies.
• Ensure accurate and effective launch and communication of expected changes. Ensure projects meet objectives on time and on budget by increasing employee adoption and usage.
• Post implementation: Monitor the effectiveness of the implemented change.
• Collaborate with the designated PM through post-implementation phase to monitor progress of change
• Proactively monitor and measure the OCM journey
• Assist the change leader with post implementation reporting and analysis
• Collaborate with PM and change leader to address problems and gaps or delays in adoption.
• Measure effectiveness of change management plans and make adjustments where necessary.
• Provides clients with recommendations to maintain implementation solutions and follows-up with client periodically to ensure there is change sustainment.
• Evaluate progress against plan and adjust strategy accordingly to ensure a seamless transition.

What you bring to the role:

• Bachelor's Degree in Business or related discipline is required. Master’s Degree in Organizational Psychology preferred
• 8 years of related experience with a minimum of 5 years of project work that includes change management or go to market.
• Applied knowledge of process improvement methodology
• Applied knowledge of creating alignment between strategic plans, interventions, and execution of initiatives.
• Brings strong professional presence in all environments.
• Strong presentation skills.
• Experience creating, leading, facilitating, training virtual and in-person trainings.
• Detailed understanding and knowledge of change management principles, methodologies and tools.
• Strong process orientation and familiarity with project management approaches, tools and phases of the project lifecycle.
• A working knowledge of large-scale technological implementations.
• Experience creating and supporting communication and change management plans.
• Must be comfortable working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills. The ability to effectively influence stakeholders/project teams and to be well-skilled in both oral and written communication is required.
• Must possess the ability to understand and articulate the complexity of business processes, and build/develop/support practical communications plans based upon those needs.
• Must possess strong business acumen, encompassing the ability to see the "Big Picture" within a complex, multi-faceted organization.
• Must be proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills.
• Excellent written and oral communications skills.
• Working knowledge of the following software programs: E-mail systems; MS Office Suite; Visio, and MS Project
• Working knowledge of Prosci or other change management methodologies.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

PRIMARY LOCATION: Field, Atlanta 

The typical base pay range for this role across the U.S. is USD $89,100 $120,300 $151,500 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Please be prepared to pass a drug test and a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions. Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

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