DescriptionIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Responsible for establishing and implementing quality assurance and compliance processes for the IT organization; works with development, testing and production teams to develop, publish and implement software quality assurance plans; establishes internal IT service quality control standards, policies and procedures; monitors, evaluates, manages and executes audit processes to ensure compliance; provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables; documents non-compliance to policies, process and standards and assists in their resolution; designs, monitors and analyzes performance metrics program for quality improvement initiatives; conducts audits and analyzes findings to develop appropriate corrective action recommendations; may provide training on established processes and policies. What you bring to the role: Seasoned professional individual contributor. Works independently with limited supervision. May manager projects/processes. Coaches and reviews the work of lower level professionals. Problems faced are difficult and often complex. Influences others regarding policies, practices and procedures. Provides solutions to a variety of complex technical and business matters. Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity. May assist more junior staff members with aspects of their job. Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization. Generally free to determine work priorities based on general direction from managers. Specialist in technical or business skills. Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations. Four year college degree (or additional relevant experience in a related field). Minimum 5 years functional experience including a minimum of 3 years specific experience. Ability to make significant contribution to processes and systems. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.