Ingram Micro
Join our Talent Network

Ce site utilise et installe des « cookies » sur votre ordinateur à des fins d’améliorations. Vous pouvez en savoir plus sur ces cookies et obtenir des informations générales sur la façon de modifier vos paramètres de cookies en cliquant ici. En continuant d’utiliser ce site sans modifier vos paramètres, vous acceptez notre utilisation de ces cookies.

Skip to main content
Require Authentication must be enabled to output referral button.

LATAM - Mobile Device Management (MDM) Pre-Sales Engineer

This job posting is no longer active.

Mexico City, Distrito Federal, Mexique
ID de tâche: 53486



Job description

Title: LATAM - Mobile Device Management (MDM) Pre-Sales Engineer

Brief description: Pre-Sales Engineer for Latin America in charge of promoting Apple Enterprise/Education Solutions and MDM portfolio.

  • Become a trusted advisor to major accounts in the Apple ecosystem, business transformation, and the adoption of the Apple platform in work environments.
  • Support the development of the technical preparation and pre-sales skills of our Value Added Distributors and Corporate Resellers, who are the extension of the Apple team in the region.
  • Help our partners in the recommendation of equipment and services, pre-sales, and the implementation of Apple products and solutions in various countries and different industries.
  • Deeply understand the business and technical ambitions of our clients. Removing technical barriers and friction points, and improving the customer experience for our platform.
  • Work collaboratively with Apple, systems engineers in Latam, our business and sales organizations, channels, and other strategic solution partners to change the way people work.

  • Training and support to channels in the use of Apple Business Manager.
  • 2nd Line support to channel engineers.
  • Equipment Recommendations and Specifications
  • Demos/Pre-Sales Support for MDMs and Apple Business Manager
  • Analyze RFPs and determine the best solution, service, and architecture from the Apple Ecosystem & MDM Solutions.
  • Create Build of Material (BOM) according to the customer's needs.
  • Answer technical doubts about the vendors assigned.
  • Develop and deliver webinars to partners and end customers.
  • Design laboratory scenarios for demos, PoC, and training.
  • Contribute with ideas and strategies for the continuous growth of the vendors assigned.
  • Interact with manufacturers to support them in sales strategies.
  • Attend training and obtain the requested certifications.
  • Answer customer calls or emails on assigned product categories or lines within defined service level agreements. 
  • Provide excellent customer service while developing complete solutions for customers. 
  • Demonstrate moderate to advanced product knowledge and skills for creating appropriate technical solutions.


  • Bachelor’s degree in Computer Science or related field, or experience according to the profile requested.
  • Excellent written and verbal communication skills.
  • Excellent listening skills and presentation skills.
  • Strong organizational and problem-solving aptitude.
  • Execution of tasks autonomously according to the assigned objectives.
  • Ability to work in a team environment, maintain a high level of accuracy while handling large quantities of information, multi-task, respond positively to rapid change, perform with a strong sense of urgency, build strong business relationships, deliver a high level of customer service, and prioritize work under detailed supervision.
  • Mandatory:
    • Intermediate or advanced English (desirable)
    • At least 2 years of experience working as a Pre-Sales Engineer. 
  • Desirable:
    • Apple Certified Support Professional ACSP Certified.
    • Experience with any Mobile Device Management (MDM) solution.
Ingram Micro


Recevez des mises à jour sur les dernières offres d'emploi qui correspondent à vos compétences.

Inscrivez-vous aujourd'hui