Senior Engineer, Software Development-IND

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Job Description:

• Designs, develops, implements, maintains and supports the Global CRM team.  
• Defining application system requirements to solve complex business problems and writes new application programs of moderate to significant complexity and scope. 
• Maintains and modifies existing applications programs. 
• Follows Ingram Micro’s chosen applications development standards and methodologies. 
• Works primarily on an independent basis within the guidelines given for delivery of technical work assignments.  
• Converting specifications and procedures of significant complexity into application and program solutions. 
• Writes and communicates moderately complex program specifications. 
• Resolves technical issues, analyses and develops solutions for Global CRM and application programs outside primary application knowledge. 
• Actively looks for opportunities to develop new ideas to positively impact existing methods, services, or products.  

Required technical Skills:

• Proficient in Microsoft Dynamics CRM
• Proficient with CRM SDK Tools
• Proficient with .NET , C#
• Experience in WCF / .NET Web Services
• Experience in Web API and Service Oriented Architecture
• Experience with .Net Framework 4.5+ versions
• Experience with TypeScript, JavaScript, jQuery and Angular 6+
• Experience developing solution using dynamics CRM SDK, Dynamics 365 online. 
• Able to generate highly optimized plugin code and able to debug code in online environment. 
• Experience managing real time integration with external systems using rest/soap-based services. 
• Experience creating data integration modules using Scribe, KingswaySoft or SSIS tools. 
• Experience with client-side scripting and debugging using dynamics page object model. 
• Experience developing customized solutions using latest JS framework like angular, react. 

Other qualities desired:

• Maintains and modifies existing application programs/configurations and write new programs/ configurations of high complexity.  Develops specifications based on end-user/customer requirements and design/scope necessary tasks.   
• Preferred experience with the Customer Service & Sales Operations modules within Dynamics 365
• Power Platform (Power Apps, Power BI, and Power Apps Portals) and Azure experience are beneficial 
• Experience with various data sources, integration mechanisms, and security and best practices for them within Dynamics 365 and the related Microsoft Azure technologies.
• Resolves technical issues and modifies application programs outside of primary application or platform.   
• Performs problem analysis, determines, and implements system solutions, escalate as appropriate to departmental management, and communicate resolutions to appropriate Information Technology management and support personnel. 
• Systems development supports, adheres to, and maintains current applications development standards and methodologies. 
• Provides on-call support on normal rotations and take’s ownership of incidents and brings them to closure.  
• Work with MSCRM vendor on continuous application of enhancements and upgrades where applicable.

Job Qualification and Education:

• Bachelor’s degree from an accredited University
• 6+ years of significant practical and technical experience in a Microsoft Dynamics CRM 365