IT Associate Business Analyst B2B

Description

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture. We truly are a great place to work.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About our Team 

The US IT B2B Integration Solutions team is a frontline B2B integration team deploying existing B2B EDI, XML and API business integration solutions.

We support U.S. and Canada business integrating with customers, vendors, transportation partners and financial entities. 

We work closely with Ingram business teams, partners and global IT B2B teams to align Ingram solutions with partners capabilities to make it easy to do business with Ingram Micro.    

Our Ideal Candidate

• 1-2 years ecommerce B2B integration experience  preferred, basic technical IT mindset of various integration methodologies.  
• Highly organized with high quality written and verbal skill, collaboration and IT requirements documentation/solutioning
• The ability to collaborate across business teams, business partners and IT onboarding  teams is essential to be successful in this position
• Basic knowledge of distribution business and supplier/customer relationships preferred

 Key Responsibilities

The IT EDI Integration Analyst B2B  supports the alignment of information technology and business systems between our company and deployment integration with our business partners.

Direct interaction with our business teams, customers, vendors and clients is required to establish business relationships and define deployment level integration requirements. 

Will facilitate and engage in initial integration conversations to identify partner needs/requirements and administer standard transaction questionnaires to refine transaction onboarding options. 

High-level Role and Responsibility

This position is responsible for maintaining a schedule of EDI onboarding integration requests, coordinate & assign work to the technical integration team,  and communicating this schedule to our partners/business teams.   In summary the position is a frontend partner facing position to frame requirements for EDI integration changes or new EDI relationships and position a schedule of new work for transition to technical teams. These technical teams take over the request and work 1 on 1 to setup, test and implement the integration request.

Status of scheduling and onboardings in progress are to be updated and communicated regularly. 

Must be able to multi-task and handle 15-25 requests in various progression simultaneously.

Basic knowledge of our business and client’s business is required.

Be able to speak to basic business processes and integration topics/solutions.

By interacting with our integration partners, the Associate Business Analyst-B2B will develop and maintain effective working relationships with these partners, related business teams and worldwide IT onboarding team

Other Qualifications include the following

• Analyze partner ecommerce requirements based on the B2B business model
• Determine the scope of the EDI integration via interaction/communication directly with potential integration partners
• Utilizes structured interview processes to assist in establishing EDI onboarding  requirements
• Provide EDI implementation teams with new work and constant flow of new EDI onboarding requests
• Provides timely updates to IT staff, external partners and related business teams
• Ensures that partner priorities and deadlines are communicated to all appropriate parties

Education

Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

 
*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.

Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.


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