Ingram Micro
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L1- Associate Cyber Security SOC

This job posting is no longer active.

Mexico City, Mexico
Job ID: 56290



Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Position Summary

  • Perform triage of incoming issues (asses the priority and determine risk).
  • Validate suspicious events and escalate as needed alerts that require analysis.
  • Triage and investigate security events.
  • Incident intake, ticket updates and reporting of cyber events.
  • Act as the first line of defense while detecting and identifying the occurrences of cybersecurity events.
  • Investigate security notifications.
  • Analyze detected events to understand attack targets and methods.
  • Processing DNS change requests to our registrar.
  • Tune and implement configuration changes to security controls, as necessary.
  • Stay up to date on information technology trends and security standards.

What you bring to the role

  • A bachelor/s degree in I.T., Engineering, Cyber Security or related science and math discipline with an information emphasis or equivalent experience
  • English Proficiency is a must.
  • One or more years of full-time professional experience in the Information Security field
  • Experience working in a Security Operations Center (SOC), Managed Security Service (MSS), or enterprise network environment
  • Answer incoming calls and monitor various email accounts and act according to SOC procedures and process
  • Proactively identify and remediate threats occurring in the environment
  • Participate in the day-to-day security operations monitoring and response from the Security Operations Center.
  • Ability to generate comprehensive written reports and recommendations
  • Ability to troubleshoot technical problems and ask probing questions to find the root cause or a problem
  • Willing to work in shift schedule.
  • Queue management of security events
  • Demonstrate use and understanding of security technologies such as Security Incident and Event Management (SIEM) & Endpoint Detection and Response (EDR)
  • Evaluate, respond, and mitigate alerts that originate from the SIEM and the security tools
  • Familiarity with SANS top 20 critical security controls
  • Familiarity with MITRE ATT&CK
  • Basic understanding of vulnerability assessment tools.
  • This position requites availability to work different shifts.
  • Desired Certifications (CCNA Security, CCNA Security, CCNP Security, CompTIA Security +, GSEC or other Security Certifications.)


Ingram Micro


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