Ingram Micro
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Senior Manager, Release Engineering-IND

Mumbai, MH, India
Job ID: 56663

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Description

Company Overview

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Ingram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology. We are on a path to transform Ingram Micro into a Digital Platform Business, based on experience and outcomes. Our strategy is intently focused on three main users (Customer, Associate, Vendor) of our Digital Platform, which will be connected via Data and Intelligence. These platforms together are the Ingram Micro Xvantage™

Job Information

Our challenge is to use modern tools, techniques, and methods to develop, modify, and/or update complex and extremely powerful systems.  Our customers and partners need applications that enable them to easily operate and expand their businesses.  Ingram Micro is a $54B revenue a year company, with $20B of that revenue going through our digital channels

Ingram Micro is seeking experienced agile professionals who can leverage their experience to lead teams with a lean-agile mindset. They must be a quick learner and love challenging themselves to constantly raise the bar.  This opportunity requires strong problem-solving skills, an aptitude for team collaboration and open communication as they deliver efficient, well designed, and tested software for a positive user experience.  Innovative thinking and well-designed products with an emphasis on performance are a necessity to give our customers the best experience possible.

The Sr. Manager, Release engineering possesses a lean-agile mindset forged through years of experience scaling agile practices across globally distributed software development teams. The ideal candidate will provide agile thought leadership across a wide array of modern delivery initiatives and will lead agile specialty positions including Scrum Masters, Product Owners and Agile Program Managers who, collaborate across teams and geographies as needed to ensure timely delivery of Ingram Micro's strategic road map. This position collaborates with department leaders to proactively identify and resolve process deficiencies, bottlenecks and organizational constraints impeding Ingram Micro's ability to deliver predictably.

Key Job Functions/Requirements

  • Support the delivery of Ingram Micro's product road map.

  • Lead, manage and mentor a team of globally distributed agile specialists.

  • Hire high performing product owners, scrum masters and agile program managers.

  • Support the team by removing impediments, resolving concerns and escalating where needed to ensure the team has a clear path to execute.

  • Curate Agile training content for onboarding and continued learning.

  • Evaluate existing processes, team structures and ALM tools to identify improvement opportunities.

  • Create initiatives and set goals that improve operational efficiency through adoption of agile practices.

  • Provide metrics to bring transparency into the process and drive improvements across the development ecosystem.  

  • Coach the team on agile best practices to improve predictability.

  • Create transparency into agile operating model.

  • Collaborate with senior leadership to streamline and continuously improve the SDLC.

  • Seek out internal opportunities to learn and share agile practices across the organization.

  • Stay apprised of new and emerging agile practices

  • Analyze trends that affect our ability to deliver predictably and provide evidence based solutions to optimize delivery.

  • Work with cross-functional leadership stakeholders to prioritize continuous improvement backlog.  

  • Exemplify Ingram Micro Competencies

  • Support the configuration and adoption of Atlassian tools as needed.

 

Education

  • Masters in computer science or equivalent work experience

Minimum Experience

  • 15+ years experience leading and managing technical professionals

  • 10 years building agile teams and leading software development practices in a fast paced distributed environment

  • 5 years implementing agile frameworks such as Kanban, SCRUM, SAFe

  • 3 years experience as a contributor on an agile team

  • Able to transform multiple teams from hybrid and waterfal software development practices to Scrum and Kanban where applicable

  • Extended track record of delivering training in a manner that ensures knowledge transfer

  • Track record of resolving impediments that exist outside of the team environment. For example, working with functional managers to prepare the technical environment for agile teams, or align agile team structure to ensure success.

  • Strong track record of delivering on commitments 

  • Proven ability to earn trust and positively influence people you work with

  • Proven ability to align teams toward a common goal

  • Experience collecting, interpreting and communicating team metrics depicting progress/maturity

  • Excellent communication and influencing skills; experience communicating at all levels of an organization, including effective communication with executive leadership

  • Pragmatic, practical approach to Agile Coaching; experience meeting teams and leaders where they are in their journey

  • Experience successfully launching SAFe and Release Trains

  • Experience coaching Product Owners, Product Managers and other senior leaders

  • Understands systems architecture, CI/CD, and automation practices

  • Experience hosting large scale agile ceremonies, system demos and stakeholder meetings

  • Experience with emerging software development practices such as SAFe 5.0, Spotify, Shape Up

  • Experience with ALM tools such as Jira, Confluence, XRay, Portolio for Jira, PlanView, BitBucket, TFS

  • Experience building a culture of collaboration, innovation, learning, and continuous delivery of value to customers and vendors

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