Ingram Micro
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Manager, Engineering-IND

Mumbai, India
Job ID: 56799

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Description

Company Overview

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Ingram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology. We are on a path to transform Ingram Micro into a Digital Platform Business, based on experience and outcomes. Our strategy is intently focused on three main users (Customer, Associate, Vendor) of our Digital Platform, which will be connected via Data and Intelligence. These platforms together are the Ingram Micro Xvantage™

 

Job Information

Our challenge is to use modern tools, techniques, and methods to develop, modify, and/or update complex and extremely powerful systems.  Our customers and partners need applications that enable them to easily operate and expand their businesses.  Ingram Micro is a $54B revenue a year company, with $20B of that revenue going through digital channels.

Ingram Micro is seeking experienced software engineering manager who can leverage their skill-set to grow as part of an Agile SCRUM team.  They must be a quick learner and love challenging themselves to constantly raise the bar.  This opportunity requires strong problem-solving skills, an aptitude for team collaboration and open communication as they deliver efficient, well designed, and tested software for a positive user experience.  Innovative thinking and well-designed products with an emphasis on performance are a necessity to give our customers the best experience possible.

Key Job Functions/Requirements

  • Oversees their team's end-to-end ownership of solutions, which includes assisting in the development of test automation and other key quality aspects

  • Evangelize a DevOps mindset where your teams are accountable for a product from inception to sunset

  • Enable a culture of creativity, collaboration, speed, innovation, and excellence while continuously elevating the quality and caliber of our engineering organization

  • Participate in strategic planning meetings with product management, architecture, and design

  • Build cross-department relationships centered on executing company strategy

  • Exemplify Ingram Micro Competencies

  • Communicate effectively with team members, internal, and external customers

  • Solve complex software engineering tasks, while maintaining coding standards and practices

  • Contribute to technical engineering designs, resource management, and solution implementations

  • Manage the delivery of software using Agile best practices

  • Respond to production issues in order to make quick repairs to prevent application outages

  • Measure team and individual metrics such as velocity, estimation accuracy, and defect percentages

  • Assist in training new engineers by leading technical courses

  • Responsible for hiring, salary decisions, performance reviews, and career path mentorship of team members

  • Constantly improve the processes and practices around development and delivery

  • Identify the training needs for the teams and partner with leadership and HR teams to conduct these training using suitable platforms

  • Good people management skills to mentor and guide individual team members in their career goals as a servant leader

  • Passion for learning, sharing knowledge, mentoring, and working in a team setting with engineers of varying levels of experience

  • Good analytical skills

Education

  • BS, MS, MBA, or Ph.D. in Computer Science or related technical discipline, equivalent work experience will be considered

Experience

  • 10+ years working in software engineering in building modular or headless applications at scale with the highest quality, security, and availability

  • 5+ years leadership experience in engineering or similar technical leadership experience

  • Experience with architectural design recommendation and guidance

  • Demonstrated experience leading the design, development, delivery, and maintenance of large scale and high-performance platforms

  • Software development experience building enterprise SaaS cloud-based solutions

  • Experience in an Agile/Scrum environment to deliver incrementally and on-demand

  • Knowledge of release management and deployment workflow processes, from development release through production deployment

  • Exceptional interpersonal skills with a proven ability to build productive cross-departmental relationships and motivate team members

  • A positive, can-do attitude and value collaboration are a must

  • Experience with object-oriented code, .Net, C#, HTML, CSS, SQL Server, Front End Web, Web Services, GraphQL, event-driven microservices, Microfrontends, SPAs

  • Knowledge of implementing Telemetry and observability across application portfolio - Cloud and on-premise

  • Technical expertise that enables meaningful conversations with product architects & engineers

  • Experience architecting, implementing, and operating large-scale, highly available applications at scale in a cloud environment (GCP, Azure, AWS) using cloud-native technologies and tooling

  • Developing and implementing technical efforts to design, build, and deploy cloud applications, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics

  • Participating in all aspects of the software development life cycle for cloud solutions, including planning, requirements, development, testing, and quality assurance

  • Experience with data systems and data processing, including query processing, cloud-based data systems and analytics, and structured, semi-structured, and unstructured data

  • Experience in several of the following areas: serverless environments, database architecture, ETL, business intelligence, big data, machine learning, advanced analytics, CI/CD pipelines, infrastructure as code

Specialized Knowledge & Skills

  • Accuracy and attention to detail

  • Professional demeanor

  • Customer-centric, Speed, Innovation, trusted partnerships, highly collaborative, Think global, Decision making, results-oriented

  • Works effectively in a team setting

  • Works efficiently across distributed teams

  • Aptitude for learning new technologies and concepts

  • Excellent time management skills and ability to prioritize

  • Manage several activities in parallel

  • Strong verbal and written communication skills

  • Strong organizational skills

  • Able to translate customer and business needs to technical solutions

  • The natural ability to be a champion for change

  • Strong people management skills to mentor and guide individual team members in their career goals

 

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  
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