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Credit Controller (Based in Dubai)

Dubai, United Arab Emirates
Job ID: 58027



About us

 Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.

Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  

we are looking for a "Credit Controller" who can Proactively manage Credit collection from customers on assigned Portfolios of accounts within the agreed payment terms managing and successfully achieving the collection targets.

What will you do?

  • Issuing of statements to clients using established guidelines, deadlines, procedures, and process-driven methodology.
  • Liaison with customers for any challenges in repayment and agree on payment plans with customers and ensure that they are adhered to.
  • Ensure all allotted accounts are reconciled and disputes are identified and followed up, if not resolved within 45 -60 days from the invoice date, then they must be listed and escalated to the credit manager
  • Resolution of queries to facilitate payments from customers
  • Priorities and managing a challenging workload whilst maintaining a high level of customer service and satisfaction
  • Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
  • Monthly Forecasting of Collections.
  • Insurance management and system maintenance for the active portfolio.
  • Ensure that all prepared communications are accurately recorded/documented in a timely manner.
  • Ensures Purchase and Sales orders processing from credit within stipulated SLA timelines.
  • Preparing periodic credit reports for analysis.

Which Talent do you bring?

  • You have at minimum 2 years of relevant experience in Credit.
  • You are a graduate of finance, economics, or accounting.
  • You have knowledge of gulf market and preferably in IT Sector
  • You have Good communication, Decision-making skills and are able to handle pressure.
  • You are a strong ‘customer-first’ mentality able to utilize your relationships to drive results.

What's in it for you?

You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family. 

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer.  We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results , Integrity, Imagination, Responsibility , Courage and Talents 



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