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Pre Sales Engineer (Unified Communication)

Singapore, Singapore
Job ID: 58079




Reporting to the Unified Communication Division Manager directly, this role is for a Unified Communication (UC) Pre-Sales Engineer with a proven skill set, experience and working      knowledge with Unified Communication (UC) Portfolio. The role includes day to day duties in the following areas:  

  • Identify and analyze customer’s UC Hardware and Conference Software application and requirements 
  • Define and align customer’s requirement with Ingram Unified Communication Solutions including Conference Software 
  • Keeping up-to-date with trending UC solutions and requirements 
  • Exploring solutions to best meet customer’s requirements  
  • Perform Proof of Concept for customers and propose with Ingram UC Solutions 
  • Loan management system and process  
  • Take charge of Loaner/Demo unit inventory  
  • Keep inventory list updated in shared folder 
  • Coordinate and ensure collection and return of loan units 
  • Ensure complete hardware set and firmware updated 
  • Perform UC implementation and deployment activities for Experience Centre.  
  • Participate in UC Portfolio Management and Reporting 
  • Develop technical configuration and deployment documentation  
  • Quick set up word or video guide for partners  
  • Provide technical consultancy and training to partners/customers 
  • Keep track of UC training learning path for pre & post sales engineer   
 #LI-PP1 #LI-Onsite  


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