Microsoft Sales Professional with German

Description

Ingram Micro. It is all about the people  

35 thousand people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider. We respect our associates’ imagination, personality, and self-expression. We are a team of 1100+ in Bulgaria and we advance together – to оur business goals, to a better career, to our personal development. 

Feel free to be who you are without fitting in a box. We ensure space for diverse talent to grow and believe that business grows because people are its engine.  

• Processing all contracts for the vendor in scope as per the agreed internal and external procedures
• Selling company’s products and/or services via telephone or electronic means
• Liaising with other sales members, organizations, teams, and management
• Pro-active calls with B2B customers from the IT industry to assist with resolving customer queries related to product information, pricing information, and other basic to moderate issues
• Maintaining accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information 
• Managing areas of focus to meet set deadlines and maintain the existing customer and vendor data
• Ensuring customer queries are dealt with promptly and escalated appropriately where necessary

• Commercial knowledge and/or equivalent work experience
• 1+ years of customer-facing experience
• Strong knowledge in German - written and verbal at C1 level
• Good knowledge of English
• Excellent written, verbal, interpersonal, presentation, and negotiation skills
• Strong organizational skills and problem-solving agility are also required
• A customer-driven approach and good customer management skills

• Competitive salary & Bonus system
• Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
• Well-being Program & Multisport card
• Food vouchers & Transport Allowance
• Referral and baby bonus
• Paid holiday days increasing in time
• Career growth and development – internal and external trainings, language courses
• Free access to LinkedIn Learning Platform