Ingram Micro
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Business Process Analyst (Fixed-Term Contract)

Sofia, Bulgaria
Job ID: 58122

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Description

Ingram Micro. It is all about the people!

35 thousand people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider. We respect our associates’ imagination, personality, and self-expression. We are a team of 1100+ in Bulgaria and we advance together – to оur business goals, to a better career, to our personal development.

Feel free to be who you are without fitting in a box. We ensure space for diverse talent to grow and believe that business grows because people are its engine.

Upgrade your talent by:
  • Being responsible for gathering, validating and defining requirements for work-flow solutions development.
  • Thoroughly evaluating operating environment, documents keystroke level detail
  • Identifying documents exceptions and documents escalations instances and processes
  • Validating requirements and communicating to BPM team for work-flow specification development
  • Monitoring tasks deliverables and progress through continuous communication with project members.
  • Preparing reports on project progress and problems.
  • Keeping track of the documentation - current and proposed processes, validation of requirements and technical specifications
  • Testing – participating and keeping track of use cases, test scripts, super user community socialization, conducting user acceptance tests, monitoring sign offs
  • Training – helping in conversion of technical documentation to inputs needed by Trainers to deliver trainings
  • Reporting – tracking document status of various workstreams by participating in ongoing reviews and communications to key stakeholders
  • Helping project managers keep track of various workstreams as well as administrative tasks to ensure overall smooth conduct of project
You'll be a great fit if you have:
  • Previous experience in Project Management/ Project Coordination
  • Previous experience in Master Data Management
  • Previous experience with SAP is considered an asset
  • Excellent communication skills: written and verbal
  • Good technical knowledge of software and hardware products
As we value our employees, we offer:
  • Competitive salary & Bonus system
  • Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
  • Well-being Program & Multisport card
  • Food vouchers & Transport Allowance
  • Referral and baby bonus
  • Paid holiday days increasing in time
  • Career growth and development – internal and external trainings, language courses
  • Free access to LinkedIn Learning Platform
  • Hybrid mode of work

#LI-TC2 #LI-HYBRID

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