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*Sr. Associate, Operations-UAE

Dubai, United Arab Emirates
Job ID: 59235



About us

 Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.

Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  

About The role: “Sr. Associate, Operations” 

  • Oversee the day to day Inbound, outbound, inventory & Dispatch functions in the warehouse in compliance with the procedures and guidelines set by the company.
  • Ensure that all tasks are executed within the given deadlines and maintain GRN, Pick/Pack SLA, WH space optimization and ensure Delivery Schedules as per service levels committed


  • Responsible for Inbound, outbound & inventory operations, respond, deal, and liaise with Purchase, Sales Ops, Logistics & WH teams.
  • Monitor and ensure the receipt, GRN, Pick & Pack and releasing of goods within the agreed business SLA’s, oversee the 4M & 5S and ensure these standards are in place.
  • Coordinate, oversee and control the maintenance and operation of warehouse management systems and WH storage.
  • Use space and management strategy and maintain inventory accuracy at all times, keep stock control systems up to date and plan future capacity requirements in the WH.
  • Responsible for identifying the opportunities area in day to day operations and improve the process efficiency.
  • Motivate, organize, and train the staffs, as well as monitoring their performance and progress.
  • Making sure quality, rate basis budgeted targets and safety/environmental objectives are met.
  • Have a clear understanding of the company's policies and vision and how the warehouse contributes to the organizational goals and objectives.
  • Produce regular reports and update on a daily, weekly, and monthly basis, communicate with management and BU on a daily basis.
  • Maintain health and safety, hygiene, and security standards in the work environment (e.g., MHE checklist, near miss, red tag and etc.)

Job Qualifications and Educational Requirement

  • Minimum Graduate or above from reputed Institute
  • Minimum 5 years in Large size warehouse operation in mid or above career level experience.
  • Good Analytical skill including delivering against SLAs and measurable KPIs using 5S, 4M and lean methodology.
  • Knowledge of WH space, stock keeping, warehouse & team management.
  • Knowledge and experience of using Warehouse Management System (WMS) including MS office intermediate and above level.
  • Knowledge of U.A.E. and Jebel Ali WH/Customs rules and regulations.

What's in it for you?

You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family. 

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer.  We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of successes: Results, Integrity, Imagination, Responsibility, Courage, and Talents




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