Ingram Micro
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Customs & Compliance Supervisor

Crick, NTH, United Kingdom
Job ID: 60038




Customs & Compliance Supervisor

An exciting opportunity has arisen for a Customs & Compliance Lead to join our operations team on a permanent basis, You will be working with the Customs & Compliance team and be responsible for the implementation, development and optimization of foreign trade, compliance, and customs processes in UK & Rep. of Ireland and be the contact person for authorities, external and internal customers as well as support of other Ingram Micro companies in all questions concerning customs and foreign trade, compliance, and legal matters.

  • Communication and representation of the company to the Customs authorities & export control authorities; responsible (point of contact) for import customs and foreign trade audits by customs & compliance authorities
  • Management and leadership of all assigned areas and functions and their employees
  • Ensuring service delivery and productivity in the assigned areas
  • Initiation, moderation and follow-up of process improvements and preventive measures under economic aspects
  • Initiation, management, and supervision of projects affecting the department
  • Further development of the assigned areas in terms of personnel and organizational structure
  • Establishment, further development, determination and presentation of key performance indicators, management by objectives, balanced score card
  • Definition and specification of departmental targets
  • Increasing throughput and efficiency in cooperation with all operational areas
  • Cooperation with and management of employee representatives (team composition of 2 associates)
  • Budget responsibility for own cost centers
  • Provide European regulatory expertise
  • Collaboration with global team for product classification (ECCN/HTS) where needed
  • Identify opportunities to streamline with the global order management functions and tools

In order to set you up for success, we are looking for the following skills and experience

  • Experience in a management position in a Customs /Compliance role within a production, trade, freight forwarding or logistics environment (preferably in an international environment)
  • Experience in direct contacts with Customs authorities
  • Experience in international trade, Inco terms and documentation
  • Knowledge of the operational processes at Ingram Micro is an advantage??
  • Excellent knowledge in the field of Customs, Compliance, and foreign trade, especially in the IT procedure
  • Experience with management systems or methods such as Kaizen, Lean Management etc. advantageous
  • Experience in disciplinary management of personnel
  • Bachelor’s degree (preferably in business or logistics, or equivalent professional training and education)
  • Good MS Office skills (Outlook etc.)
  • Reporting into the Senior Manager Transportation & Customs

Who you are…..

                      Value Based: Employ the highest ethical standards, demonstrating honesty and fairness in every action

                      Data Driven: Strong analytical, project management skills, including a thorough understanding of how to interpret business needs and translate them into relevant reports

                      Effective Communicator: Ability to work positively with external partners as well as the Site & Country Leadership team to deliver results

                      Results Driven: A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success 

Who we are?

Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology™.

Enabling our partners and vendors to operate more efficiently and successfully in the markets they serve, we are proud to be associated with names such as Microsoft, Apple, Cisco, Hewlett–Packard and Lenovo.

With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great people, with a complete customer focus.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus.


Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.


Ingram Micro


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