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Sr. Associate, Credit-PHL

This job posting is no longer active.

Taguig City, Philippines
Job ID: 60449




Job Description Template

Section 1:  Identifying Information


Position Title: 

Sr Associate, Credit

Job code:




Date Prepared:

August 23, 2019

Reports to:

Team Leader

Prepared by:

Maria Fe Ledesma



Business line:


Positions reporting to this position

Not Applicable

Target team size:

Not Applicable


Philippines, Manila




Section 2:  Position Summary

This role is primarily responsible for credit review and approval of compliance and line increase requests based on Financials, credit reports and payment performance. It includes spreading of financial statements and assisting the Sr. Credit Analyst to have the customers identity checked, credit worthiness assessed and approved. Credit assessment on new and existing customers must consider the willingness and ability of the customer to settle their business commitment now and in the future.

Major Responsibility: Credit Development Operations Tasks

Supporting Actions:

  • Manage periodic review of compliance accounts with credit lines of up to $250K and credit limit increase requests received daily via IM360
  • Conducts in-depth review analysis of customer’s financial statements and 3rd party trade reports
  • Responsible for spreading financials obtained from the reseller in Moody’s/CreditLens to generate financial report that is necessary for the analyst to complete the review.
  • Reach out to resellers to obtain updated financials and banking reference necessary
  • Update the systems for the result of review and decision made whether declined or approved
  • Discuss and offer security and other financing options to partners which cannot be supported on terms
  • Escalate to management any transactions that are unable to be approved
  • Build and develop excellent working relationships with internal customers
  • Coverage or back up when necessary due to staffing shortage
  • Exercise judgment based on define process to determine appropriate action
  • Proactive problem solving
  • Other administrative functions as needed and identified by the role


End Results: Timely and accurate processing of transactions based on the agreed SLA.  Performance should be error free or should have no financial impact.  Scorecard target of meets expectation.

Percentage:     80%


Major Responsibility: Administrative Tasks

Supporting Actions:

  • Guide and provide support to new hire for process specific training
  • As needed, assist in coaching Associates in terms of process related concern/issue
  • Lead team huddle as needed
  • Participate by sharing best practice to the rest of the team


 End Results: Accurate process knowledge based on the established updated process documents

 Percentage:     10%


 Major Responsibility: Process Improvement

 Supporting Actions:

  • Actively look and identify opportunities for improvement impacting current process, methods and set up
  • Participate or be part of a process improvement initiative in the team


End Results: Completion of resolution and/or to endorse to the resolution owner or action party/ completion for participated process improvement activities.

Percentage:     10%




Section 3:  Job Qualifications and Educational Requirement

  • Degree in Business, Finance or Accounting. Bachelor’s degree is desired
  • In-depth understanding of business financial statements
  • Experience in pulling data and reconciling reports
  • 2 years minimum experience in Credit Risk Assessment field
  • Knowledge in trade credit reports, internal customer credit history
  • Skills in decision making, analysis of data, organization and prioritization, communication skill with both internal and external customers
  • Ability to adapt to change and provide excellent customer service


Section 5:  Other Information


Recognized skilled specialist in job area.  May be responsible for leading daily operations.  May train, delegate and review the work of lower-level employees. Problems typically are not routine and require analysis, judgment, and initiative.  Makes minor adjustments and enhancements to working methods to improve effectiveness of area.   

Incumbents independently perform a wide range of complex duties under general guidance from supervisors.  Known in the department/group as the “knowledge base” of information.  Acts independently to determine methods and procedures on new assignments. Often acts as a facilitator and team leader.


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