Ingram Micro
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Associate Professional, Account Management with French

Sofia, Bulgaria
Job ID: 61012



About us:

Business on 6 continents. 35 000 employees worldwide. 1200+ employees in Bulgaria. 50 modern offices. 40 years of technology and Supply Chain experience. The numbers are impressive but what matters the most is the people. Ingram Micro is a leader in the IT industry because of our diverse and talented workforce.

Our Account Manager is responsible for:
  • The pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenue
  • Maintaining accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
  • Managing areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
  • Answering customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
  • Managing relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership 
About you:

We are looking for someone:
  • Positive!
  • Highly motivated
  • Open-minded
And you also have:
  • Fluency in English and French
  • Bachelor’s degree 
  • Previous sales/customer service experience will be considered as an advantage
  • Knowledge of professional, effective telephone techniques and customer care.
  • Good knowledge of  IT products
  • Moderate knowledge of Excel and Word required. 
  • Excellent communication skills: written and verbal required. 
  • Ability to work as a team member
  • Partner effectively with others
About our offer:
  • Competitive salary & Bonus system
  • Additional health insurance
  • Food vouchers & Transport Allowance
  • Well-being Program & Multisport card
  • Referral and baby bonus
  • Paid holiday days increasing in time
  • Many trainings, language courses and free access to LinkedIn Learning Platform
  • Great career growth and development opportunities
We also have:
  • Impressive parties
  • Lots of social events
  • A unique open-minded culture
  • Trending TikTok and Instagram accounts
  • Inspiring leaders
What are you waiting for?  Join our big family now!


Ingram Micro


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