Sr. Manager, Program Management

Description

Ingram Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is in the Irvine, California corporate headquarters and has the opportunity for hybrid work with up to three days remote per week.

 
We are seeking a Sr. Manager to lead a team of talented Project Managers and a portfolio of programs to help us drive our Security strategy to 50+ countries.  This is an exciting opportunity to be a key player for a World leader with a focus on improving customer experience, enabling business growth, and delivering operational excellence with a strong Security focus.

Your role: 

The Sr. Manager, Program Management will be establishing and executing all aspects of the program management function for the global, large scale, complex Information Security team. This includes a portfolio of medium-large sized projects that are delivered across the Ingram global landscape. The Sr. Manager will effectively lead a team of Project Managers to deliver solutions that involve a combination of the following attributes: large scale program investments, multiple project teams, multiple technology disciplines, global or multiple region geographic delivery, geographically disbursed delivery teams, and/or the highest-level technical complexity. The program management function includes, but is not limited to: Program Leadership, Planning & Administration, Execution Integration, and Financial Management. This position must have a mastery of both program and project management methods and proven prior experience working on a variety of IT/Security projects to succeed within the high paced environment of Ingram Micro.  A program is defined as a solution delivery team that is made up of multiple project teams all focused on delivering a single solution whose scope is large. 

What you bring to the role: 

• Bachelor’s degree in computer science or engineering, or related technical field is required. MBA (or equivalent) from a top-tier institution, or equivalent business experience preferred.
• 10+ years of demonstrated experience of combined program and project management delivery.
• 5+ years managing a team of Project managers in a program management role delivering eCommerce solutions.
• Strong people leadership capabilities. Ability to develop and grow a project team that is skilled and motivated to deliver against commitments.
• Relationship management experience within an enterprise globally, among executives, customers, and staff; as well as externally with vendors and business partners as required.
• Experience leading large cross-function teams and driving consensus among colleagues; ability to lead, motivate, influence, and drive to results in a highly matrixed environment is essential.
• Ability to motivate colleagues to peak performance and establish credibility with key decision makers.
• Significant experience in evaluating a broad range of internal and external factors when solving problems and making decisions; identifies critical, high pay-off strategies and prioritizes team efforts; accordingly, adjusts actions and decisions for focus on critical strategic issues (e.g., customers, quality, competition, etc.).
• Complex problem resolution under stress and ability to merge diverse technology agendas into a cohesive, integrated digital and eCommerce solution by influencing key technology resources.
• Ability to conduct and interpret qualitative and quantitative analysis and problem-solving skills and show independent judgment and creative problem-solving techniques in a highly complex environment.
• Establishing relevant and comprehensive project performance related metrics that highlight, not only the overall health of the project, but provides before and after business operations performance as a result of the project's solution delivery.
• Superior communication skills both written and oral.
• PMP Certification required.
• Six Sigma Green or Black Belt Certification preferred.
• ITIL Global Process Experience preferred.
• Agile certification / understanding of SAFe methodologies preferred.

Position may require occasional travel, including international travel.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

The typical base pay range for this role in Irvine, California is USD low $116,600.00 – mid $157,400.00 – max $198,200.00 USD max per year. 

The ranges above reflect the potential annual base pay in Irvine, California; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. 

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. 

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.   

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