Associate Professional, Account Management with English
This job posting is no longer active.
Sofia, Bulgaria
Job ID: 61803
Description
About us
Our company:
Business on 6 continents. 28 000 employees worldwide. 1300+ employees in Bulgaria. 50 modern offices. 44 years of technology and Supply Chain experience. The numbers are impressive but what matters the most is the people. Ingram Micro is a leader in the IT industry because of our diverse and talented workforce..
Our Account Manager:
Pro-actively communicates with B2B customers from the IT industry in order to close deals/ increase revenue
Maintains accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
Manages areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
Answers customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
Manages relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership
You are:
• Pro-active and open-minded funny person with colorful mind!
• Thinking outside the box to drive positive improvement
And you also have:
• Bachelor’s degree • Previous sales/customer service experience
• Knowledge of professional, effective telephone techniques and customer care.
• Good knowledge of IT products
• Moderate knowledge of Excel and CRM systems
• Excellent communication skills: written and verbal required.
• Fluent English (C1)
Bonus points if you also:
• Appreciate working in dynamic and international environment
• Are not afraid to be target-driven, both as an individual and as part of a team
• Are a team player willing to share learnings from success and challenges alike
• Have an authentic approach
About our offer
Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:
• Competitive salary & Bonus system
• Additional health insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Chance to practice foreign language skills and attend different trainings
• Various opportunities for career development and growth within the company
• Free access to LinkedIn Learning Platform
• Hybrid type of work
• Modern office space with free coffee and hot beverages
• Recognition awards
We do not finish with the good news, because we have:
• Impressive parties
• Lots of social events
• Company discounts
• A unique open-minded culture
• Fresh, lively and friendly work environment
• Trending TikTok and Instagram accounts
• Inspiring leaders
#LI-TC2 #LI-HYBRID
