Ingram Micro
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Associate Professional, Account Management with English

This job posting is no longer active.

Sofia, Bulgaria
Job ID: 61803



About us

Our company:

Business on 6 continents. 28 000 employees worldwide. 1300+ employees in Bulgaria. 50 modern offices. 44 years of technology and Supply Chain experience. The numbers are impressive but what matters the most is the people. Ingram Micro is a leader in the IT industry because of our diverse and talented workforce..

Our Account Manager:
  • Pro-actively communicates with B2B customers from the IT industry in order to close deals/ increase revenue
  • Maintains accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
  • Manages areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
  • Answers customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
  • Manages relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership 

You are:
• Pro-active and open-minded funny person with colorful mind!
• Thinking outside the box to drive positive improvement

And you also have: 

Bachelor’s degree 
• Previous sales/customer service experience 
• Knowledge of professional, effective telephone techniques and customer care.
• Good knowledge of  IT products 
• Moderate knowledge of Excel and CRM systems
• Excellent communication skills: written and verbal required. 
• Fluent English (C1)

Bonus points if you also:

• Appreciate working in dynamic and international environment
• Are not afraid to be target-driven, both as an individual and as part of a team
• Are a team player willing to share learnings from success and challenges alike
• Have an authentic approach

About our offer

Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system
• Additional health insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Chance to practice foreign language skills and attend different trainings
• Various opportunities for career development and growth within the company
• Free access to LinkedIn Learning Platform
• Hybrid type of work
• Modern office space with free coffee and hot beverages
• Recognition awards

We do not finish with the good news, because we have:

• Impressive parties
• Lots of social events
• Company discounts
• A unique open-minded culture
• Fresh, lively and friendly work environment
• Trending TikTok and Instagram accounts
• Inspiring leaders


Ingram Micro


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