Data Center Engineer

Description

Ingram Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is located in Elk Grove Village, IL and will need on-site support five days out of the week.

Your role:

As a Data Center Engineer, you will be responsible for the installation, maintenance, and troubleshooting of data center infrastructure, ensuring the smooth and efficient operation of our critical systems. The ideal candidate is technically proficient, detail-oriented, and possesses excellent problem-solving abilities.

Responsibilities:

1.Data Center Operations:

• Install, rack, and cable server and network equipment according to specifications.
• Perform equipment configuration, firmware updates, and system checks.
• Monitor and maintain optimal environmental conditions, including temperature and humidity levels.
• Ensure proper power and cooling connections for equipment.

2.Equipment Maintenance and Troubleshooting:

• Conduct routine maintenance tasks on servers, storage systems, and network devices.
• Diagnose and resolve hardware and network connectivity issues in a timely manner.
• Perform troubleshooting and root cause analysis for equipment failures or performance issues.
• Collaborate with cross-functional teams to resolve complex technical problems.

3.Cable Management:

• Ensure proper labeling, organization, and management of data center cabling.
• Maintain neat and accessible cable runs, following cable management best practices.
• Assist with cable runs and new equipment installations while adhering to cable standards.

4.Documentation and Reporting:

• Maintain accurate documentation of equipment inventory, configurations, and changes.
• Document maintenance activities, incident reports, and troubleshooting procedures.
• Generate regular reports on equipment performance, maintenance activities, and incident response.

5.Physical Security and Access Control:

• Enforce data center security protocols and access control measures.
• Monitor and control access to the data center facility, server rooms, and equipment racks.
• Report any security incidents or breaches promptly.

6.Collaboration and Support:

• Collaborate with network engineers, system administrators, and facilities personnel to address operational needs and implement changes.
• Provide technical support and assistance to other IT teams as needed.
• Participate in cross-functional projects and initiatives related to data center operations and infrastructure.

7.Compliance and Safety:

• Ensure compliance with industry regulations, data privacy requirements, and safety standards.
• Follow safety protocols and guidelines when working with equipment, electrical systems, and hazardous materials.
• Report any safety concerns or incidents to appropriate personnel.

What you bring to the role:

• High school diploma or equivalent; technical certifications or relevant degree preferred.
• Proven experience as a Data Center Technician or similar role.
• Strong understanding of data center infrastructure, including servers, storage systems, and network devices.
• Proficient in equipment installation, configuration, and maintenance.
• Solid knowledge of cabling standards and cable management best practices.
• Familiarity with environmental monitoring and power distribution systems.
• Familiar with Dell/HP server/storage technologies and firmware upgrade.
• Excellent troubleshooting skills and ability to diagnose and resolve hardware and network connectivity issues.
• Strong documentation and reporting skills.
• Commitment to following safety protocols and maintaining a secure data center environment.
• Ability to work independently and collaborate effectively in a team-oriented environment.
• Strong communication and interpersonal skills.

The typical base pay range for this role in Elk Grove Village, Illinois is USD $70,200 - $91,300 - $112,300 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Please be prepared to pass a drug test and a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

#LI-SK1