Ingram Micro
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Licensing Specialist with German

This job posting is no longer active.

Sofia, Bulgaria
Job ID: 36821

Description

Join our team as a Licensing Specialist with German

We are a global distributor of technology products and solutions. Our core business is selling, buying and logistics of hardware and software products.
Our Sofia office is the workplace of more than 1100 employees, mostly covering administrative responsibilities as well as analytical activities in different areas.

We believe that our high business results and a stable presence on the market are the results of the talent and all the hard work of our employees. That is why we strive to build and maintain a supportive environment and support an organizational culture that is based on equal opportunities for development, regardless of age, experience or qualification.

Key responsibilities:

•Manage the incoming queue of orders from the business country
•In case of unclear orders, align with the customer or the sales rep of the customer
•Address customer inquiries related to open orders (ETAs, order status updates, product information, pricing, etc)
• Conducts basic to complex level of research aimed at resolving problems
• Answers customer inquiries via e-mail or phone call to fulfill requests for information and resolution of basic/standard issues or sales inputs
Perform outbound calls in order to follow-up on questions or concerns.


Skills and Qualifications
:

• Very good German (B2) 
• Working with data
• University degree is considered an advantage
• Work experience in the field of customer support or data entry is an advantage

If this is the opportunity you are looking for, submit your CV today! Only shortlisted candidates will be contacted.
Ingram Micro
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