Ingram Micro
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Business Operations Specialist - Admin

This job posting is no longer active.

Rosebery, NSW, Australia
Job ID: 37923

Description

World’s leading IT Distributor

Excellent career opportunity

10 mins from Sydney CBD – Rosebery location

Ingram Micro’s mission is to help businesses to fully realize the promise of technology. Touching 80% of the technology used every day around the world, no other company delivers the full spectrum and scale of global technology to businesses around the world. With almost $50 billion annual revenue in 50+ countries and 32,000+ associates worldwide, Ingram Micro’s global infrastructure and deep expertise in platform technology, cloud, and mobility enable our customers to operate efficiently and successfully in the digital economy.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. The company is the only globally broad-based IT distributor, serving more than 150 countries on six continents with the world’s most comprehensive portfolio of IT products and services.

We are currently looking for a determined and customer focused individual to get on board in our high performing team of Business Operation Specialist!  This team are a highly productive group of software licensing gurus, who have gradually built their knowledge of software licensing as product and how to track and solve licensing related issues and provide a strong base of client focus.

This is a brilliant and rare opportunity to step into the Launchpad of our software licensing team and change the game on your career!

Day to day – you will review and process customer orders, work on high volumes of queries from customers, navigating through our system to locate their order information and offering timely and accurate responses to solve their query. You’ll be partnered with our internal resources and will grow knowledge on software licensing to carve yourself a career.

What you’ll do:

  • Review and processing customer orders
  • Providing excellent customer support and building rapport
  • Resolving customer queries and working with our resources to locate information
  • Maintaining our customer relationship and providing accurate responses to our clients

You’ll bring:

  • Experience in a high-volume customer service role (both inbound and outbound)
  • An energetic and outgoing personality with excellent communication skills
  • Developed skills in a Microsoft desktop environment
  • Excellent Customer Service Skills

Unfortunately, due to COVID 19 and travel restrictions only candidates who are onshore and hold current Australian Work Rights (no sponsorship) will be considered at this time.

At Ingram Micro we believe our people are our most important asset. Therefore, we endeavour to create a positive and rewarding environment for our teams. On top of a competitive salary package and career development opportunities, we will also provide you with access to benefits such as a staff purchase policy, annual paid picnic day and membership of a staff benefits scheme. You will also participate in a wide variety of ongoing, professional, and personal development programs that will not only help enhance current job performance but will also help prepare you for future opportunities within the business.

If this sounds like your next role hit APPLY now!  WE will make YOUR career adventure OUR journey!

 

Ingram Micro
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