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Northwich, Cheshire, Cheshire, United Kingdom
Job ID: 38028
3rd Line Experienced Network Engineer
We have an exciting opportunity for an Experienced 3rd Line Network Engineer to join Comms-care’s Managed Services team preferably based from our HQ in Northwich however applications will be considered for remote working.
On a day to day basis you will be involved in:
To be successful as a 3rd Line Engineer you will need sound troubleshooting skills and the ability to resolve faults efficiently within tight SLA’s in a fast-paced environment. You should also have excellent networking skills, that involve routing, switching and security.
You will have previous experience of field engineering or working in a remote support team. Ideally hold CCNP/equivalent or working towards achieving the certification and be able to confidently demonstrate skills and experience that reflects this certification. In addition, the role commands forward thinking with the ability to explore new technologies as a platform to deliver and support other areas of the business to expand our portfolio.
Location: Comms-care HQ / Remote (UK)
Salary: £35,000 - £45,000 DOE + Benefits package + Certified Training
Fundamental to this role:
Include but not limited to:
Comms-care is a leading channel-only provider of IT support and service solutions. We assist over 850 channel partners and support over 30,000 active service contracts. Holding Gold Partnership status with both Cisco & Microsoft, Comms-care manage all aspects of the IT life-cycle from Consultancy, Design and Implementation to Managed Services and Reactive Field support across a number of technologies including: security, servers, desktops, voice & unified communications, data-centre and wireless.
Comms-care is part of the Ingram Micro Group, Ingram Micro is a Fortune 100 company and globally the largest technology distributor of IT products and services.