Ingram Micro
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Professional, Operations-UAE

Dubai, United Arab Emirates
Job ID: 38214


Who are we?

Ingram Micro helps businesses fully realize the promise of technology™—helping them maximize the value of the technology that they make, sell or use. 

The company supports global operations by way of an extensive sales and distribution network throughout North America, Europe, Middle East and Africa, Latin America and Asia Pacific:

  • Local sales offices and/or representatives in 64 countries
  • 190 logistics centers worldwide
  • Representing over 1,700 major suppliers in the IT field.
  • Serving more than 200,000 customers in approximately 160 countries

We are proud to say that No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. 

About The role:   “ Professional, Operations” 

  • Oversee the day to day Outbound & Dispatch functions in the warehouse in compliance with the procedures and guidelines set by the company.
  • Ensure that all tasks are executed within the given deadlines and maintain Pick/Pack SLA to ensure Delivery Schedules as per service levels committed


Major Responsibility: Planning & organizing work flow & work load / Space management skills/ optimum space utilization to ensure all Out-bound jobs are completed within the given time

Supporting Actions:

  • Coordinate with the Warehouse In-charge on Outbound shipments and plan resources accordingly .
  • Communicate all delays or variances in Warehouse Out-bound to the appropriate persons to ensure all concerned persons are updated on all open jobs
  • Check every outbound shipment and dispatch only after all company policies and procedures with regards to dispatch have been fulfilled. (Scanning, double-checking the goods picked against the DN’s, appropriate packing, serial numbers accompanying all shipments etc.)
  • Tracking serial numbers in requests from the Logistics Coordinators and sales team
  • Ensure picked material is kept on Outbound staging area, packed and kept ready for loading with complete documentation
  • Coordinate for on time Loading with Outbound Logistics Team to ensure Delivery commitments are met

Major Responsibility: Managing Labour Relations

Supporting Actions:

  • Always display a professional and friendly manner with all the colleagues and customers
  • Any other tasks decided by the Warehouse –In charge / Logistics Manager

Decision Making Authority Level

Decisions free to make:

¨      Inbound Shipments Scheduling …

¨      Staging Area Space Allocation

Explain the decisions that depend on position’s advice:

¨      Extra Temporary Manpower required

¨      Additional Machine Hiring

¨      Overtime Expenditure...

Job Qualifications and Educational Requirement

  • Minimum Graduate or above from reputed Institute
  • Experience: 5 years or above in medium to Large size warehouse operation
  • Minimum 2 years of Supervision experience of Medium to large size team with experience of multishift working
  • Good Analytical skill including delivering against SLAs and measurable KPIs
  • Knowledge of stock keeping and warehouse management functions.
  • Knowledge and experience of using Warehouse Management System (WMS) including handheld/PDA devices is must.
  • Knowledge of U.A.E. and Jebel Ali customs rules and regulations

IM Competencies

¨      Accountability

¨      Integrity

¨      Team Work & Respect

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer.  We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results , Integrity, Imagination, Responsibility , Courage and Talents 


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