Milton Keynes, BKM, United Kingdom
Job ID: 38627
A critical role working with Ingram Micro’s target customers and industry leading vendors to build strong relationships with existing and new accounts maximising profitability. To focus on selling, primarily by telephone, Ingram Micro products and services to customers, maintaining and improving on revenue and profit, whilst maintain the highest standards of customer service. This position will suit candidates with 1 - 2 years of Administration, customer service or sales experience.
Responsibilities, Supporting Actions & End-Results
Major Responsibility: Managing the highest of service levels across all areas of the account base.
Maintain regular contact with key stake holders via the telephone and be able to handle inbound calls for the team for your
customers or others
Initiate outgoing sales calls to obtain information that will develop and growth your customers.
Participate in activities which improve service levels
Job Qualifications and Educational Requirement
Knowledge, Skills or Experience Required
To develop our associates and maintain our high standards at Ingram Micro we have a Competency Framework which you will be required to follow. This consists of 12 core competencies:
Drive for Results
Interpersonal / Self Awareness
Self-Management / Development
Ownership and Accountability
Planning and Organisation
Solution Sales / Product Skills
Please see attached matrix for more information.
Who we are
Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology™.
With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great people, with a complete customer focus.