Warehouse and Operational Support Manager

Description

SCOPE & PURPOSE OF ROLE:

 Working within a fast paced fast moving technology centre in Norwich, you will be the lead and ambassador the logistics team across the site supporting the operations customer service delivery.
Your primary areas of responsibility are Goods In/Out, Warehouse, Booking In & Dispatch and Stores (inventory).
Through your supervisory team, you will manage the day to day activities within the areas listed above whilst maintaining the highest level of integrity.
Your role in essence is to deliver robust processes that move stock from the warehouse to their intended destination in a controlled secure manner, through your teams, adhering to Ingram Micro’s security procedures during the journey.
And to demonstrate responsibility and accountability within the areas to service the operational teams.

SKILLS, KNOWLEDGE & EXPERIENCE REQUIRED:

Essential:

• Communication,
• Team working,
• Initiative,
• Problem Solving,
• Self Development,
• Planning and Organising,
• Product Management,
• MS Office, Outlook, PowerPoint
• Health and Safety minded,
• Resource Planning especially for cycle and full counts.
• Accurate and adaptable.
• Critical-thinking skills you will need to devise plans of action and asses those plans regularly.
• There will be multiple requirements from multiple customers with many moving parts. Strong organisational skills are a must have.
• Problem-Solving Skills - you will need to be ready when problems arise, or be ready to anticipate problems before they happen.
  

  Desirable:

  • Layout Design.
  • Experience of report production in a variety of system templates (Excel, PowerPoint, Word).
  • Stock control systems / experience.
  • Experience dealing with high value goods.
  • Flexibility at all times.

   

  Fundamentals and Competencies Required:

  • Stock control capabilities and knowledge of processes.
  • Managing internal and external relationships.
  • Managing a team of people and delivering results.
  • Be financially aware.
  • Good communication skills and personal drive.
  • Accept accountability and responsibility for the role to be undertaken.

   

  Attributes:

  • Inspires others by challenging, encouraging and guiding.
  • Establishes and communicates goals and targets.
  • Delegates effectively, allocating tasks and responsibilities appropriately.
  • Communicates clearly, appropriately and regularly.
  • Adapts to unexpected events and continues to deliver agreed plans and objectives.
  • Resilient and calm under pressure.
  • Demonstrates energy, enthusiasm and commitment
  • Is proactive and takes the initiative.
  • Makes decisions, even in difficult circumstances or when information is incomplete.
  • Meticulous in approach and shows an attention to detail with a right first time attitude.