Fort Worth, TX, United States
Job ID: 39894
Purpose/Function: The role of the Operations Trainer is to train to processes, procedures, controls, and performance elements to assess overall effectiveness of each department. The Ops Trainer communicates with employees to determine if job functions are carried out with the aspect of quality and alignment with customer requirements.
Essential Duties and Responsibilities: A highly motivated and forward-thinking professional, the Technical Trainer is responsible for training and facilitating instructor led and virtual trainings to Ingram Micro Associates. The incumbent will partner with Business Operations and NPI Manager to understand key business drivers and deliver curriculum that enables associates to achieve business performance objectives.
High School or GED.
Minimum of 2 years of technical training facilitation and/or conducting focus groups discussions and/or individual coaching.
3 years of experience in mobile phone / mobile phone repair or related industry
Strong interpersonal and communication skills
Pre-employment drug screen
Microsoft Office Suite (Word, PowerPoint, Excel), printers, copiers, mail processing machine
While performing the duties of this job, the employee is regularly required to be constantly standing, bending, and possibly lifting to 50 lbs. as well as driving equipment in a safe manner. This position requires enough hand, arm and finger dexterity to operate computer keyboard or other office equipment. In addition, visual acuity to read words and numbers and speaking and hearing ability enough to communicate in person or over the phone are requirements of this role.