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Milton Keynes, Buckinghamshire, United Kingdom
Job ID: 39947
Are you looking for a new position which will broaden your skill set within IT Administration?
Ingram Micro are looking for a driven, focused and energetic individual to support our award winning sales team across the division.
You will receive bespoke individual training on the systems and will be working directly with household name technology vendors and have the opportunity to build a long-term career within us. This is a great entry role to access the wider opportunities within Ingram Micro. Salary £17,100 PA.Ideals;
- Must have previous administration experience working within a busy environment.
- Use to handling a heavy workload and be IT proficient in all office packages.
- Use to working in a wider team and to support additional staff members when necessary.
- Demonstrate at all times ownership and responsibility over the complete end to end order process
- Accurate and timely order entry, keeping the customer updated at every stage
- Identifying the most suitable order processing method to ensure the correct solution is received within SLA every time, with a willingness to effectively problem solve when required
- Passionate about always delivering high standards of customer service, with a desire to develop and maintain customer relationships through excellent oral and written communication
- Answering and resolving queries with a sense of urgency, acting always as a trusted advisor to our Partners
- Providing customers with all the necessary post-sale information that they may require
- Demonstrating suitable commercial understanding in order to maintain and grow our profitability through what is often be a complex transactional process
- Managing and billing backorders
- Working calmly and methodically in a fast-paced, demanding environment, displaying a high level of organisational skill
- Working alongside other Ingram departments
- All of the above to achieve and exceed specific targets in line with business expectations
Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology™.
Who we are
With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great people, with a complete customer focus.