Ingram Micro
Join our Talent Network

This site uses and sets "cookies" on your computer to help make this website better. You can learn more about these cookies and general information about how to change your cookie settings by clicking here. By continuing to use this site without changing your settings, you are agreeing to our use of cookies.

Skip to main content

Account Management Professional with French

Sofia, Bulgaria
Job ID: 39600

Description

At Ingram Micro, you will build your capabilities to new heights that will be rewarding personally and professionally.

Key responsibilities:

• Pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenue
• Maintain accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
• Manage areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answers customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Manages relationship with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain business partnership 


Skills and Qualifications: 

• Fluent in French and English 
• Bachelor’s degree 
• Previous sales/customer service experience will be considered as advantage
• Knowledge of professional, effective telephone techniques and customer care. 
• Moderate knowledge of Excel and Word required. 
• Excellent communication skills: written and verbal required. 
• Ability to work as a team member
• Partner effectively with others 
Ingram Micro
Share: mail

STILL LOOKING?

Get updates about the latest job openings
that match your skills.

Sign up today