Northwich, Cheshire, Cheshire, United Kingdom
Job ID: 39637
Head of Partner Success (Service Delivery)
About the role
Comms-care is looking for an enthusiastic and forward-thinking individual to lead and evolve our existing Service Delivery team to drive the success of our partners. The successful applicant will work within our leadership team to build out and implement the future strategy for service management while maximising partner retention and supporting the growth of service revenues.
You will lead a team of 5, including Service Delivery Managers and Analysts to support and enable our partners and their customers with a focus on maximising their success and experience of using our services.
Salary: Competitive package dependent on experience
Location: Office Based (CW9 7UA) preferred
Hours: 09:00 – 17:30 Monday to Friday
Comms-care is a leading channel-only provider of IT support and service solutions. We assist over 850 channel partners and support over 30,000 active service contracts. Comms-care has extensive in-house technical resource, and its 15 years of channel experience coupled with a customer care philosophy of "go-the-extra-mile" results in reduced costs, improved service and greater operational efficiency across our reseller partners’ end-user customers' businesses.
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What we are looking for
Other skills that will help you in the role
Make an application to join the team
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, bonus and benefits package.