Technical Consultant

Description

• Worlds leading ICT distributor
• Work with Tier one vendors
• Excellent career progression

An exciting opportunity has arisen for an experienced Technical Consultant to join a progressive team in Australia’s #1 IT HW and SW distribution company.

About Us:

Ingram Micro, a Fortune #100 company helps businesses fully realize the promise of technology™ - helping them maximize the value of the technology that they make, sell or use. With its vast global infrastructure and focus on Cloud, Mobility, Technology Lifecycle, Supply Chain and Technology Solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve.

In joining AU's largest distributor of IT products – Ingram Micro, you will be rewarded with being an integral part of an engaging and rewarding environment within a business who provides exciting future career and development opportunities for our high performers.

What you’ll do

As the Technical Consultant your role is to supply advice, highly technical solutions and quotations to customers and key strategic partners for all products distributed by Ingram Micro with particular focus on our enterprise advanced solutions brands. Working closely with both internal and external stakeholders to ensure technically accurate and suitable solutions are provided with efficiency so all quotes are delivered in agreed timeframes whilst constantly working to maximize sales revenue and margin.

• Provide accurate quotes by utilizing team quote tools and vendor pricing.
• Manage your time to ensure all queries are responded to or answered in a timely manner meeting all SLA targets.
• Provide accurate and technical advice. This includes providing solutions, and up / cross selling where total solutions can be provided
• Deal Registration

What you’ll bring

Having worked in a similar role within Distribution and extensive customer interactions is a must. We would expect that you are a seasoned professional the skills below to be successful.

• IT industry, previous experience customer service and technical solution building or presales work.
• IT knowledge, industry knowledge, leadership skills, server storage and/or networking and security technologies (3-5 years)
• Previous quoting, sales support or distribution industry experience (highly regarded)
• Professional telephone manner, communication skills.
• Excellent problem-solving ability
• A keen eye for detail ensuring accuracy
• Proven excellence in customer service
• Willingness to accept responsibility and ownership
• Ability to multitask
• Ability to set goals and monitor progress
• Professionalism and commitment to drive Ingram Micro’s strategy
• Excellent people skills, self-motivated, ability to work unsupervised

What’s of offer

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team who like to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities
• Ongoing Training & Development
• Work alongside leading Vendors and industry professionals
• Competitive Remuneration Package
• Staff Purchase Policy & Benefits Scheme
• Paid Birthday Leave

ONLY applicants onshore will be considered. Due to COVID 19 only applicants that are shortlisted will be contacted.

We believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.  

WE will make YOUR career adventure OUR journey!

If this sounds like something you want to be a part of click “Apply”.
Salary banding for this role is $60,000 - $80,000 pa