Sr # Particulars
COP & Claim IT
Measurement
1
Application of COP against all eligible program / SPC as per agreed TAT
Creation of all Debit Notes through Claim IT with correct data points and
supportings to be uploaded
1. Correct COP as per agreed TAT is applied on Sales Order
Vendor Debit Operations
Timely registration of programs / SPC / Rebate received thru email or downloaded
from vendor portal,
Accurate computation – SPC, Rebate, Programs for month end accrual within one
day post month end
3. All programs / SPC to be registered immediately on availability
4. No reversal of incomisation later due to wrong calculation
Accurate computation of actual claims post completion of program period and
regularising thru Proforma Invoice / Internal Voucher within 7 days after end of
program period
Reconciling Vendor calculation with Ingram’s calculation within 3 days from the
date of receipt of computation from vendor
5
5. All CIPs are uploaded into AP within 7 days after program period
6. No delay in reconciliation between IM and VD beyond 3 days
6
7
7. No delay in raising GST invoice beyond 3 days from the date of receipt
of vendor confirmation
Raising GST Invoice wthin 3 days from the date of receipt of workings from vendors
In case of Short payment raising dispute within agreed TAT and follow up with
vendor on a timely basis to resolve the issues
Keeping track of outstanding claim and update the status remarks
Matching Remittance/CN received from vendors and sending offset details to
closure team
8. No rejection of claim due to late dipste filing
9. No claims are aged beyond 90 days
10. No unadjusted CN or remittance aged beyond 90 days
Quarterly Rebate Reconciliation of Ingram’s working with Vendor’s working as per
SOX Compliance.
11. No audit adverse remarks found in SOX or Internal audit
