Ingram Micro
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Manager CRM

Mumbai, India
Job ID: 40875

Description

Who are we ?

Ingram Micro touches 80% of the technology you use every day with our focus on Technology SolutionsCloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Ingram Micro India is the top IT Distribution company in India with nationwide presence at nearly 40+ locations. As a subsidiary of Ingram Micro worldwide we bring to India the best of business practices and our state-of-the-art information systems in worldwide distribution. We are committed to be the best wholesale provider of IT products and services in India providing real value to our customers and principals.

What will you do?

Identify, develop and the implementation of strategies related to CRM/ERP operational efficiencies and improvements.

Contribute to the development of support team's internal tools, processes and procedures, and tracking metrics. Has some latitude in decision-making and acts independently to determine methods and procedures on new initiatives.

Which Talent do you bring?

The position plays a critical role in fostering healthy communication flows inside and outside the team ensuring a strong voice is represented with all interested and affected parties.

Operate as the day to day point of contact for internal customers and key distributors

Ensure that issue and related escalations are managed to resolution efficiently across the organization.

What is in it for you?

You will get a wonderful opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization.

We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise.

You will get the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro.

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer.  We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results , Integrity, Imagination, Responsibility , Courage and Talents.

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