Ingram Micro
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Supervisor, Vendor Management (CISCO)

Mississauga, ON, Canada
Job ID: 40911

Description

Ingram Micro helps businesses fully realize the promise of technology.TM  No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.  Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.


Supervisor, Vendor Management (CISCO)
(Cisco Business Unit Operations lead)


Position Summary:
Work as a liaison between vendors and organization; provides specialized consultative service and implementing, driving, and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters; build and maintain positive relationships with vendors and monitor vendor performance; research invoice and contractual issues and resolve discrepancies.

What you bring to the role:
Supervises support level employees. Sets day-to-day operational objectives for the team. Problems faced may be difficult but typically are not complex.
Ensures policies, practices, and procedures are understood and followed by direct reports and stakeholders. Receives predetermined work assignments that are subject to a moderate level of control and review. Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.
Sets day-to-day operational objectives for the team to ensure task completion. Assignments are largely established in accordance with schedules and deliverables.
Contributes to the development of processes and procedures and ensures that employees operate within these guidelines. Can make exceptions to some but not all processes and procedures. Thorough knowledge of department processes.
Point person to resolve issues elevated by support personnel.

High School Diploma or equivalent experience required. Four-year college degree not required but strongly preferred.

Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience. 


Due to COVID-19, our office associates are currently working from home. Keeping in mind the overall health and safety of our associates and candidates, we’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely

Ingram Micro is an inclusive Equal Employment Opportunity employer, with a focus on Diversity, Equity & Inclusion. We consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please reach out to the Talent Acquisition Specialist/Job Poster and identify the type of accommodation or assistance you are requesting. We will try our best to make these accommodations. Please do not include any medical or health information in this email.

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