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Shift Leader - Manchester

Middleton, United Kingdom
Job ID: 41136

Description

PRINCIPAL TASKS OF JOB / CORE RESPONSIBILITIES:

Operational

 Allocate work to Operatives
Plan resources vs forecast
Liaise with Agency providers to fulfil output
Plan holidays and appropriate cover
Undertake training of Operatives
Monitor productivity on a daily basis

 General

Create all required reports for both internal and external customers
Management reports, Lounge reports, and Productivity reports etc.
Check inbound reports vs actual receipts
Maintain the efficient and safe utilization of aisle area and floor space
Ensure quality procedures are followed and quality records maintained.
Ensure safe management of area.
Direct and guide staff to ensure business requirement are met across all shift patterns.
Plan and co-ordinate the allocation of labour across the shifts to meet operational deadlines and controlling overtime and agency staff levels.
Ensure the operation is compliant with current Health and Safety regulations and that the team is trained appropriately and make recommendations.
Ensure safe working practices and good housekeeping are maintained.
Ensure correct servicing records are kept of all mechanical and electrical equipment with the areas.

SKILLS, KNOWLEDGE & EXPERIENCE REQUIRED:

 Must be able to organize efficient use of time to optimize production output
Team Focused
Possess effective communication skills and have ability to feedback issues
Proficient in computer reporting
Team Management
Customer Focused
Excellent Communication skills
Target Driven
Proven leadership skills
Initiative,
Problem Solving,
Self-Development,
Planning and Organizing,
Product Management,
Health and Safety minded.
Accurate and adaptable.
You will need to manage associates and resolve conflicts, keeping associates motivated and on-task at all times.
There will be multiple orders, customers, people and many moving pieces. Strong organizational skills are a must have.
Problem-Solving Skills - you will need to be ready when problems arise, or be ready to anticipate problems before they happen.
Experience of report production in a variety of system templates (Excel, PowerPoint, Word).
Stock control systems / experience.

 

Ingram Micro Commerce & Lifecycle Services
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