Ingram Micro
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Supv, ERP Applications-IND

This job posting is no longer active.

Mumbai, MH, India
Job ID: 41453

Description

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Ensures optimal performance for Enterprise Resource Planning (ERP) systems ; implements, evaluates and designs ERP systems and applications; troubleshoots ERP-related issues and monitors ERP systems security; installs new releases, system upgrades and patches, as required. May perform ERP systems administration work focuses on vendor selection, configuring, maintaining, and generating reports for an Enterprise pResource Planning system including: Processing ERP information and maintaining records in the system; generating ERP reports and conducting analyses on ERP data; Ensuring the accuracy of information entered into the system and testing new features of the system as they are implemented to verify accuracy of ERP procedures; Troubleshooting for hardware, software and system problems that involve ERP modules. What you bring to the role: Supervises support level employees. Sets day-to-day operational objectives for the team. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders. Receives predetermined work assignments that are subject to moderate level of control and review. Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes. Sets day-to-day operational objectives for the team to ensure task completion. Assignments are largely established in accordance with schedules and deliverables. Contributes to the development of processes and procedures and ensure that employees operate within these guidelines. Can make exceptions to some but not all processes and procedures. Thorough knowledge of department processes. Point person to resolve issues elevated by support personnel. High School Diploma or equivalent experience required. Four year college degree not required but strongly preferred. Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
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