Ingram Micro
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Global Product Manager-IND (SAP FICA CI)

Mumbai, MH, India
Job ID: 41453


Ingram Micro touches 80% of the technology you use every day with our focus on Technology SolutionsCloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Ingram Micro India is the top IT Distribution company in India with nationwide presence at nearly 40+ locations. As a subsidiary of Ingram Micro worldwide we bring to India the best of business practices and our state-of-the-art information systems in worldwide distribution. We are committed to be the best wholesale provider of IT products and services in India providing real value to our customers and principals

What will you do?

We are seeking a highly motivated, customer focused, team-oriented SAP BRIM Billing Manager with specialization in Convergent Invoicing and FICA Module, who will be responsible for implementing and enhancing  of the SAP BRIM Billing system for our fast growing Subscription and Services related business. You will also be working closely with our Global product owner engineering team to further enhance and deploy Ingram owned product that supports Subscription Management, Rating & Charging. Additionally, you will be driving other initiatives like innovation, customer experience and process improvement within our Subscription and Services business. 

The ideal candidate will have tons of energy to take problems head on and find the right solution. Will have good process knowledge in Subscription business and know  the  latest industry trends are a plus. Our Subscription business is fast paced and ever changing. We are seeking someone who can stay up to the market pace and provide the right business support using SAP BRIM Billing/CI-FICA. The candidate should have deep experience and knowledge of Convergent Invoicing, FICA processes,  well verse in integration with SOM and CC Modules, and very experienced with extending functionality using standard enhancement points. You will play an integral role in building a state of the art billing system for Ingram Micro business using SAP BRIM on S4 1909

  • Lead  project design sessions with stakeholders to define requirements
  • Utilize knowledge of SAP CI FICA to design solutions which meet business objectives
  • Using your deep experience with BRIM and CI/FICA, integration with SAP FICO, SD, Tax bolt-ons and other third party tools, provide solutions to meet business goals
  • Detailed, hands-on experience in configuring all aspects of CI FICA including Payment Cards, Prepaid and Postpaid scenarios, account determination, refunds, BIT and CIT configuration, Credit/Collections Management, Correspondence, COPA
  • Strong understanding of RAR and BRF+ is desired
  • Drive the development and completion of solution documents, create functional design documents, Configuration rational documents, test scripts and test plans
  • Define data conversion objects, provide guidance on data mapping
  • Review and understand all existing processes as configured in the SAP CI FI-CA module, including client specific enhancements and customizations
  • Partner with business owners to identify opportunities for improvement and offer up appropriate solutions
  • Support and in some cases drive all aspects of the project lifecycle from requirements, design, integration testing, data conversions, role definition/assignment, and deployment
  • Create documentation as needed in order to transition knowledge to end users and support staff
  • Provide go-live project support and facilitate knowledge transition
  • Expand SAP and related business process knowledge through participation in related user groups

Which Talent do you bring?

  • People & team management
  • Leading and Driving team towards goals
  • Demonstrate a personal commitment to a high-performance environment.
  • Demonstrate outstanding written and verbal communication skills
  • Self-directed, motivated, and comfortable working in an extremely fast paced environment
  • Strong problem-solving skills with high attention to detail and accuracy
  • Exhibit accountability in word and actions, strong work ethic, high energy and results oriented

What is in it for you?

You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively.

We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise.

We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our exclusive Employee Assistance Program

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