Sr Software Engineer-IND
Kolkata, WB, India
Job ID: 41234
The Job responsibilities will include:
1. Explain various features and workflows of our products to our customers.
2. Should have ability to understand software products and their functionality.
3. Should have good communication skills over the phone.
4. Be familiar with remote access tools.
5. Troubleshoot Operating System level problems
6. Be familiar with basics of Windows operating systems for Windows 7, Windows 8 and Windows 10.
7. Be able to trouble shoot Windows Operating system level problems for Windows Server and Linux.
8.Be familiar with SQL Server, Microsoft Internet Information Server (IIS) procedures and basic trouble shooting..
9. Be familiar basic TCP-IP networking.
10. Written Communication. Should have good written communication skills for writing emails and Support Ticket notes.