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Reports & BI Co-Ordinator, £24,000.00per annum

This job posting is no longer active.

Norwich, NFK, United Kingdom
Job ID: 41755

Description

JOB PURPOSE:

  • Responsible for the creation management and ongoing supply of the BI, insight and reporting requirements.
  • Provide a full reporting suite of reports in Tableau as required by customers.
  • To produce internal reports as required by Senior Management.
  • Maintain clear, orderly files for all reports generated and sent out.
  • To ensure compliance with internal and external KPI’s as appropriate.
  • To interact with customer via email and telephone and respond to any queries promptly and efficiently
  • PRINCIPAL TASKS OF JOB:
  • Responsible for setting up reports on Tableau 
  • Maintaining a Master Reports Matrix for all customer reports designed and available
  • Support and assist all colleagues as and when required, especially during holiday and sickness periods.
  • To interact with customers on daily basis via email and telephone.
  • To ensure a fast response to ad hoc requests
  • To take day to day ownership of collecting/understanding and reporting daily issues resulting in delays
  • Skills & Abilities
  • SQL
  • Excellent numeracy and literacy skills 
  • PC Literature (Intermediate/Advanced Excel)
  • Knowledge
  • God working knowledge of Tableau (or another BI Suite) is essential
  • Experience
  • Service Industry, Service repair, production, engineering or manufacturing experience, Retail experience.
  • Experience of collating and analyzing data.
Ingram Micro Commerce & Lifecycle Services
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