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Sr. Business Analyst-IND

This job posting is no longer active.

Mumbai, India
Job ID: 42426


Job Description for IS Compliance SAP Compliance Business Analyst Ingram Micro Inc.


 Ingram Micro 1




JOB TITLE:                                                                                      COMPLETED BY:

JOB CODE: To be created                                                          DATE:

DEPARTMENT:                                                                              GRADE/FLSA:






Responsible for the daily management of SAP Compliance processes and requirements such as:  Segregation of Duties risk analysis and remediation, creation of mitigation controls, managing of organizational rule sets in SAP GRC, coordination with the business for SAP Access Requests, role mapping during new SAP Go Lives and M&A (Mergers and Acquisitions)




  • Daily management and review and approval/rejection of SAP GRC Access Requests which have been approved by local Role Owner Approvers but have SODs (Segregation of Duties) violations.  Work with the business to create/assign any mitigating controls as necessary to ensure the business needs are met and requests are within Ingram Micro compliance/audit guidelines.
  • Manage day to day operations of the SAP GRC Compliance functions through the SAP GRC tool. This module is designed to identify, analyze, mitigate, approve all activities related to business and audit compliance.
  • Complete testing as necessary for any SAP GRC service pack upgrades and/or version changes impacting SAP Compliance.
  • Periodic review and analysis of roles assigned to business users for Segregation of Duties (SODs) violations prior to the annual, Sox required Certification Audit.
  • Own SAP GRC SOD rulebook, update the ruleset as a need when processes or access changes occur, and work with the business, IT compliance, and internal audit to design as well as implement mitigating controls for SODs.
  • Review and approve/reject new SAP process, transaction and authorization requests from the SAP CoE functional team submitted as part of the SAP Monthly Release Change Control Process.
  • Review and approve the creation of all new customized SAP tcodes (Z or Y) before the new tcodes are moved into production to ensure tcode is added to the appropriate role(s) and potential new SODs are considered as well as mitigated as needed.
  • Creation of documentation related to the SAP Compliance Processes including the development of additional SOD Rulesets according to the various SAP Systems, review SAP Compliance policies, procedures, standards and methodologies.
  • Review and approve mass User Role Mapping submitted by the SAP CoE team and business for new SAP Go Lives.  Work with these teams to mitigate any SOD violations, completing the review cycles to ensure roles submitted to SAP Security can be properly assigned.
  • Plan, coordinate and support SAP CoE Functional and Security teams with any design, integration, development, validation, and implementation of specific compliance policies
  • Evaluate new SAP Compliance trends and risk technologies
  • Provide guidance and support for associate development
  • Develop and execute senior level metric and reporting on SAP Compliance current state and strategies








Job Description for IS Compliance SAP Business Analyst Ingram Micro Inc.

Ingram Micro 2


  • Exercises appropriate discretion when possessing confidential information
  • Support and enforce Information Security Policy, Standards, and Guidelines for business operations and implementations
  • Provide operational expertise in support of projects and initiatives as requested to fulfill corporate objectives
  • Work with Internal and External Auditors assist with auditing of SAP if necessary and manage the resolution of the findings if required.
  • Work with internal audit, PwC auditors, IT compliance to design and implement manual compensating and/or mitigating controls for risks that cannot be mitigated systematically.


Leadership Abilities:

  • Invests in teaching others tasks rather than assuming personal responsibility for the tasks.
  • Takes time to thoroughly explain a task or process when training others.
  • Breaks down complex tasks into simpler steps that others can more easily follow.
  • Balances the need to develop others with the need to meet other responsibilities.
  • Teaches others to solve problems by asking a series of questions and leading them to the correct conclusions.
  • Helps others to resolve conflicting priorities.
  • Takes ownership/responsibility for finding solutions to problems and suggesting implementation strategy.
  • Keeps up-to-date trends and developments in the market for relevant compliance areas.
  • Continually focuses on improving the quality of customer service.
  • Creates and uses measures to track the quality of services and products.
  • Applies his/her knowledge to areas of responsibility that are not formally assigned.
  • Steps in to handle an apparent problem ignored by others.
  • Takes initiative to learn new systems or work processes on his/her own.
  • Takes the initiative and responsibility (as a leader within the company) to help others address a problem that is not cause by his/her team but is impacting it.
  • Responds to customer concerns even when those concerns fall outside his/her area of responsibility.
  • Develops and maintains effective relationships to influence individuals who do not report to him/her.


Process Improvement and Associate Success:

  • Actively looks for opportunities to develop new ideas to positively impact existing methods, services, or products.
  • Targets performance improvements while analyzing systems and processes.
  • Understands, analyzes, and documents cost/benefit analysis where appropriate.
  • Actively accepts individual and team responsibilities and meet commitments. Takes responsibility for own performance and actions and demonstrates responsibility and teamwork towards overall team/department goals.
  • Actively mentors and assists other IT personnel on topics related to IT compliance
  • Effectively multi-tasks on multiple assignments and deliverables.
  • Takes and exhibits initiative to further develop technical and professional skills, by attending training and/or willingness to learn new systems or technologies in use by the Information Technology department.
  • Possesses understanding of Ingram Micro’s business including knowledge of department names and business processes conducted by each, company global organization, and key customer and vendor segments.








Job Description for IS Compliance SAP Business Analyst Ingram Micro Inc.

Ingram Micro 3




  • A Bachelor’s degree in Finance or 5+ years related work experience, with 3+ years of experience in SAP Functional/Compliance Modules.
  • 3+ years direct experience managing compliance focusing on SAP and best practices in SAP risk analysis
  • Intermediate level skill set in SAP based technologies.
  • Strong documentation skills in writing SAP Compliance policies, procedures, and standards
  • Organizes and analyzes user requirements at a professional level.
  • Communicates well both orally and in writing.
  • Basic knowledge of Microsoft office, Visio and Project desired.
  • Strong project planning and management
  • Excellent planning and organizational skills
  • Availability for on call responsibilities 24x7x365
  • Ability to handle multiple projects simultaneously, ability to work and respond under pressure




  • Keeps his/her manager informed of any problems, challenges, or unanticipated events affecting his/her work.
  • Listens respectfully and avoids interrupting.
  • Expresses ideas and suggestions in an organized and concise manner both orally and in written form.
  • Solicits and readily accepts constructive feedback.
  • Maintains composure when addressing an adversarial or hostile audience.


Decision Making

  • Researches and collects appropriate data points for effective decision making.
  • Readily makes recommendations and includes necessary documentation and material to support conclusions.


Develops Innovative Practices

  • Develops innovative ideas and solutions to problems.
  • Reduces inefficiencies in work processes.
  • Recognizes when it is appropriate to challenge the status quo and when it is not.


Works as a Team Member

  • Supports team decisions to implement changes, suggestions, improvements, and solutions.
  • Encourages and supports the exploration and application of best practices.
  • Offers assistance to others and shares information regardless of personal likes or dislikes.


Acts with Integrity & Respect

  • Prevents personal conflicts from interfering with his/her objectivity.
  • Consistently arrives on time for meetings and appointments.
  • Accepts responsibility for the results of his/her decisions and actions.
  • Behaves in a way that is consistent with Ingram Micro’s values.

Job Description for IS Compliance SAP Business Analyst Ingram Micro Inc.

Ingram Micro 4



  • Must be able to exercise good, consistent judgment when evaluating technical implementations or business requirements against corporate policies or escalating issues
  • Must be able to work with people from different countries and cultures
  • Must be able to work in high pressure situations related to IT Compliance matters
  • Must be available on 24x7x365 basis, including holidays and vacation
  • Must be able to work early morning and late evening hours and weekends, when required
  • Must be able to communicate effectively in writing. Must be able to write clear, concise and factual evaluation documents that can be understood by others
  • Must be able to participate in meetings several times a month to give and receive information
  • Must be able to follow direction and procedures accurately; to organize facts and figures; apply basic math
  • Daily sitting, focusing on and operating a personal computer or terminal keyboard for over 120 minutes at a time.
  • Communicates by telephone for more than 60 minutes on a daily basis.
  • Writes using pen/pencil or personal computer keyboard for up to 120 minutes at a time on a daily basis.
  • Reads printed words and numbers in printed form and on computer/terminal monitor.
  • Distinguishes objects or symbols at 20 feet or more and 20 inches or less.
  • Travel by air, from 1 to 10 days, is required. Must be able to sit on a plane for up to 13 hours at a time




Personal computer

Computer printer




Mobile device such a Blackberry

Advanced computer equipment




May be required to work in an office environment, with or without air conditioning and fluorescent lighting. May also be required to spend time in a distribution center, without air conditioning. Some geographies may have remote office conditions of lower standards than the home country.


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