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Director, Corporate Social Responsibility

Irvine, CA, United States
Job ID: 42956


Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions.  With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000 associates. 

Your role:

Ingram Micro is looking for a Director, Corporate Social Responsibility, to build and manage all aspects of our global sustainability program. We’re looking for a highly qualified candidate who can hit the ground running and help us meet our 2030 goals. This role helps advance and manages Ingram Micro’s sustainability platform, including reporting, stakeholder engagement, procurement/supply chain and relationship management. This role serves as the primary corporate responsibility program manager and must be able to execute a multi-faceted program with minimal supervision.


  • Elevate and evolve strategic CSR programs prioritizing cross-functional contribution for the implementation of key sustainability and social responsibility efforts, including driving the key deliverable of setting external environmental sustainability and social impact goals and defining internal KPIs to guide improvement on key workstreams.  Some of those duties include:
    • Lead all aspects of ESG analysis, including independent preparation of annual GRI CSR, CDP climate change, and CDP water security reports
    • Manage customer inquiries, including RFP and annual assessment questionnaires. This includes completion of an annual EcoVadis survey, Walmart THESIS, and RBA SAQs, among others. Lead the preparation of customized impact allocation reports for customers on request
    • Management of Ingram Micro’s global information management system, including environmental, occupational safety and audit modules and driving data optimization across global operations
    • Maintain a comprehensive online training library for global data managers and develop new training as needed
    • Support the development of value-added businesses offerings, leveraging sustainability as a business opportunity
  • Enhance and execute broad-based global internal and external stakeholder engagement strategy, to improve reputation and to inform evolution of strategic priorities
  • Develop all content related to CSR, including website/intranet content and CSR policies, and support external communications


What you bring to the role:


  • Master’s degree in a related field, such as sustainability, environmental management, environmental law, EHS, etc. and at least six years in a dedicated sustainability role with broad responsibilities required, OR Bachelor’s degree in a relevant field and at least 8 years in a dedicated sustainability role with broad responsibilities required
  • The ability to influence, navigate, and communicate with top leaders across the different business units in the organization
  • Be a top performer with demonstrable past success achieving relevant targets and KPIs
  • Have proven experience in designing and implementing CSR programs and initiatives to scale top-performing teams and drive operational excellence
  • Strong CSR leader with 5+ years of related management experience, preferably managing through subordinate managers
  • Demonstrated expertise and knowledge in the space, including an understanding of global trends and leading practices (3-5 years)
  • Recent hands-on experience formatting and writing sustainability reports, including in-depth knowledge of the GRI framework
  • Recent hands-on experience preparing global CDP emissions inventories, including leading assurance and allocating emissions to customers
  • Strong aptitude for data gathering and analytics
  • Executing stakeholder engagement, preferably to the AA1000 SES
  • Responding to customer requests for sustainability information, evaluating codes of conduct, and engaging in dialogue with customers and other stakeholders on sustainability issues
  • Knowledge of global information management platforms, including as an administrator
  • Familiarity with the EcoVadis platform and process
  • Basic knowledge of renewable energy instruments and mechanisms across global markets
  • Strong knowledge of sustainability mega trends, business developments, and frameworks
  • Thorough understanding of data management and analysis and the ability to translate outcomes for various stakeholder groups
  • Performing supplier sustainability assessments, particularly in the areas of human rights, environment, labor practices and responsible purchasing
  • Some experience with training development, including online curricula, workshops, etc.
  • Solid understanding of emissions accounting protocols, including scope 3 emissions
  • Successful background implementing strategies that result in positive impact
  • Superior business writing skills
  • Effective leader
  • Self-motivated and able to work independently
  • Comfortable with virtual communications technologies
  • Results oriented
  • Committed to diversity and inclusion
  • Meet deadlines while delivering high-quality outcomes
  • Familiarity with Office 365 applications
  • Comfortable presenting to groups
  • Excellent time management, organizational, and project management skills
  • Strong problem-solving skills


*Position may require occasional travel, including international travel


*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.


Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.  We are committed to creating a diverse environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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